Muhammad Rehan Email and Phone Number

Dedicating time to spend with each member to coach, and train in the field to ensure the team delivers on outputs, Looking at opportunities and giving objectives to his team during working with them in the trade. Accurate reporting (sales targets, outputs, customers’ agreements, activities implementation, budget management) Initiate the plan of channel in terms of traditional trade, Modern trade B2Band E- Commerce with strong execution, include key distributors and key account development, sales network building, sales team incentive etc. Planning and executing assigned coverage/route plan. Monitor competitors’ activities in the market and report them to LM. Developing and maintaining a winning relationship with Modern trade accounts and other retail sectors. Fully aware of external operating conditions and requirements to carry out sales and distribution plans. Conduct regular market visits to assess the adequacy of the sales and distribution network, study market trends and activities Monitoring and tracking his team KPIs (JP completion rate,strike rate, drop size per invoice, SKUs per invoice) In charge for collection and reconciliation. Represent company in exhibitions, conferences and trade association meetings to promote products locally and internationally.

 Developing strategies action plan to drive measurable and incremental sales targets for HORECA accounts, revenue planning, and marketing, product development programs, driving customer loyalty by delivering service excellence throughout each customer experience. Strategically increase the company’s market share by identifying andsecuring new HORECA accounts. Utilize UAE market expertise to penetrate new areas and drive growth. Ensure all Business Development Agreements (BDAs) are renewed promptly. Maintain and manage contracts with HORECA clients, updating terms and pricing as necessary to reflect market conditions. Assisting and advising in setting business goals, strategies and tactics (action plan) to meet those goals. Update financial plans and financial objectives periodically make a bi-monthly projection/ forecast of revenue for Manage employee performance to ensure customer base goals are achieved. Penetrating existing market to generate more sales and identifying new markets and business opportunities. Maintain high customer service levels to support client satisfaction and retention. Planning and executing assigned coverage/route plan. Collaborate in preparing purchase orders based on market demand forecasts. Ensure stock levels align with sales projections and market needs. Negotiate contracts with vendors or distributors to manage productdistribution, establishing distribution networks or developing distribution strategies. Monitor customer performances and emerging trends to determine focus of sales efforts. Identify, develop or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics and cost and markupfactors. Conduct regular and accurate reporting of HORECA sales productivity. Analyze performance data (monthly, weekly, daily) and propose corrective actions as needed Represent company in exhibitions, conferences and trade association meetings to promote products.

 Set and communicate clear goals and sales targets with the sales team. Coach, communicate, motivate and support route teams in their achievement of route targets. Manage employee performance to ensure customer base goals are achieved. Maximizing revenue and profit from existing customers, protection of company assets, and safety. Planning and executing assigned coverage/route plan. Ensuring vehicles are utilized in a cost-effective manner(minimize driving time and maximize delivery time) exceeding the specific distribution & service demands of customers. Maintaining accurate and latest records (Customer base data management) Respond and resolve customer issues in a timely and appropriate manner. Proactively interact with customers and solve root cause issues on service. Continually seek additional revenue opportunities with existing and potential new customers. Fully aware of external operating conditions and requirements to carry out sales and distribution plans. Careful monitoring of KPI's (capacity, cost per bottle, failure rates, and volume per customer). Ensure collections are done in a timely manner. Conduct daily market visits to assess the adequacy of the sales and distribution network, study market trends and activities. Conduct a daily assessment of sales and distribution by meeting the sale steam. Report to management any change to current market situation and information on competitor's activities in order to generate ideas to increase sales and distribution. Daily, weekly, monthly and annual budgeting and planning for route teams.

 Complete store operational requirements by scheduling and assigning employeesand following up on work results. Organize staff to handle customers as per the requirements/type of services requested in a particular store. Organize and manage store administrative work including incident reports,financial reports, stock take....etc. Conduct daily briefing session to update staff on new developments and change in rules or policies. Maintain and improve waiting time,mystery shopper report,trouble ticket rejection, document rejection and monthly quiz results. Control cash handling and inventory management in the store ensuring no discrepancies by end of the day or report to Manager if found any discrepancies. Ensure that document collections are accurate and system reports are accurate as per financial collections. Monitor footfall in the store and ensure smooth handling of customers. Provide best customer services through selling the right product or services and handling customer complaints. Submit required reports and info to retail management and other business units whenever requested. Report on immediate basis any concerns about misbehavior or suspicion of fraud to line manager. Maintain the stability and reputation of the store by complying with legal requirements.

Processing deposits and withdrawals. Introducing new members to the banking platformed software. Performing regular account maintenance. Opening and closing accounts as required formembers. Dealing with customers' inquiries. Providing additional customerservice including personal money orders,saving bonds, traveler cheques, and demand draft. Performing general administration tasks. Helping customers with loan and mortgage applications. Using banking software to update the account information.