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Muhammad Ilyas is listed as IT Support Specialist at Alpha Data, a company with 841 employees, based in Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Muhammad Ilyas.
Muhammad Ilyas previously worked as Computer Lab Assistant at Khyber Girls Medical College and IT Support Engineer at Rehman Medical Institute (Rmi). Muhammad Ilyas holds Bachelor'S Degree from Allama Iqbal Open University.
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Experienced IT Support Specialist with over 6 years of expertise in responding to client support requests, diagnosing and resolving technical issues, and providing comprehensive IT support to both admin staff and students. Proficient in utilizing ITSM ticketing tools (CMMS, ServiceNow) for ticket assignment and ensuring SLA compliance. Skilled in system/network support, desktop/laptop assistance, switch replacements, backups, and restorations. Experienced in basic Active Directory administration, ERP application support at Level 1, and supporting infrastructure teams during technology rollouts. Adept at troubleshooting hardware/software issues, installing and maintaining hardware/computer peripherals, and offering Multimedia AV support. Capable of advising on software/hardware upgrades, providing basic training, creating SOPs, and managing IT inventory. Expertise in IT operations, technical support, Citrix thin client installations, printer installations, IP configuration, proxy updates, software installations, and licensing. Additionally, provided support for CCTV cameras, NVRs, and wireless access points in collaboration with network engineers.
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Abu Dhabi Emirate, United Arab Emirates
Seeking an IT Support Specialist to provide technical assistance and support to end-users, troubleshoot hardware and software issues, and maintain network systems. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid understanding of various IT environments.
Khyber Pakhtunkhwa, Pakistan
As a Computer Lab Technician, I ensure the efficient operation and security of computer lab equipment and provide support to users. My role involves monitoring software downloads, troubleshooting hardware and software issues, and maintaining a safe and conducive learning environment.Key Responsibilities:1. Equipment Care: - Ensures that computer lab.
Khyber Pakhtunkhwa, Pakistan
IT Support SpecialistExperienced in responding to client support requests and providing comprehensive IT support to both admin staff and students. Skilled in diagnosing and resolving technical issues, whether through remote assistance or on-site visits. Proficient in utilizing ITSM ticketing tools (CMMS, ServiceNow) for ticket assignment and ensuring SLA.
Khyber Pakhtunkhwa, Pakistan
As an IT Officer, I am responsible for providing online call support, installing and maintaining printers, scanners, and other I/O devices, and ensuring that computer systems are fully functional. My role involves diagnosing and troubleshooting technical issues, documenting activities, and providing prompt and accurate feedback to customers. Key.
Other employees you can reach at alpha.ae. View company contacts for 841 employees →
Justin Mathew
Colleague at Alpha DataDubai, United Arab Emirates, United Arab Emirates
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Rami Qassem
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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Shamnad Ahamad
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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Mdomor Faruque
Colleague at Alpha DataBangladesh, Bangladesh
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Srijith Jayarajan
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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Haitham Hamid
Colleague at Alpha DataRiyadh, Saudi Arabia, Saudi Arabia
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Madhav Reddy Kolli
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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Suneel Kumar
Colleague at Alpha DataBanda, India, India
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Ernesto Panuelos
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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Abhinav Dubey
Colleague at Alpha DataAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Muhammad Ilyas works for Alpha Data.
Muhammad Ilyas is listed as IT Support Specialist at Alpha Data.
Muhammad Ilyas is based in Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates while working with Alpha Data.
Muhammad Ilyas has worked for Alpha Data, Khyber Girls Medical College, Rehman Medical Institute (Rmi), and Pharmaplast (Pvt.) Limited.
Muhammad Ilyas's colleagues at Alpha Data include Justin Mathew, Rami Qassem, Shamnad Ahamad, Mdomor Faruque, and Srijith Jayarajan.
You can use AeroLeads to view verified contact signals for Muhammad Ilyas at Alpha Data, including work email, phone, and LinkedIn data when available.
Muhammad Ilyas holds Bachelor'S Degree from Allama Iqbal Open University.
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