Mo Miah 🚀 Email & Phone Number

Portsmouth, Gb

Downton, England, United Kingdom

Ardens Manager was launched in 2019 and is one of three products within the Ardens Group alongside Ardens SystmOne & Ardens EMIS Web which were both founded in 2013.Ardens Manager was conceived and developed after identifying the need to provide a true end-to-end solution for primary care. The Ardens SystmOne & EMIS Web product enable healthcare organisations to follow best practice and to record activity accurately. Ardens Manager extracts this data so GP Practices, PCNs and CCGs can visualise and benchmark activity for service evaluation and continually improve the level of healthcare delivered.

The Accounts Payable Association represents the global interests of professionals working in the AP industry. The APA is committed to the professional advancement of individuals within the Accounts Payable discipline and also closely related financial roles.The APA acts as a support group where like-minded AP professionals can obtain information on new technologies, procedures, and trends whilst obtaining critical benchmarking statistics on other organisations.The overall aim of the APA is to provide members with an abundance of support, tools, data and information that they need in their day to day work whilst also helping to plan their career in the “World of Accounts Payable”.We aim to change the all too often perception that AP is a dead-end job with minimal prospects – this is just untrue. Accounts Payable is vital to businesses; which can’t function without the efficient payment of bills on time. AP functions need suitably qualified professionals, who are highly motivated, valued by their organisation and also rewarded for the valuable work they do.

Petersfield

• Interact with new customers, by email, telephone and online chat, provide initial support to• help them get started with CRM product.• Maintaining the company’s CRM records by documenting customer interaction activity.• Maintain the sales automation process by uploading new customer data and assigning customers to other team members.• Prioritise prospects, new sign ups and initiate telephone sales calls to develop qualified leads. • Building rapport with new and existing customers. • Monitoring online-chat facility on a day to day basis, being the first point of contact for all customers and prospects, resolving customer queries or allocating them to other members of staff.• Identify and report on recurring customer problems.• Responsible for running live online demonstrations of the product for new and existing customers. • Managing the weekly set up communication of live webinars, maintaining schedules and email campaigns to maximise participation.• Review and monitor sales, revenue and plan performance against pervious months and quarters. • Take ad-hoc credit/debit card payments. • Manage and resolve any customer payment enquiries and requests for repeat invoices.• Responsible for quoting qualified projects. • Assist in the maintenance of the RSS website and Support Hub, ensuring all content is accurate and up to date.• Keep up to date with international current affairs, marketing and business trends, especially those affecting data security and the SaaS environment, e.g. GDPR.

Petersfield

Really Simple Systems is a cloud-based CRM system, based in the UK, designed specifically for small and mid-sized businesses. We are also GDPR and HIPAA compliant. With over 18,000 customers across the UK, Australia and America including well-established businesses such as the Red Cross, the Royal Academy of Arts, government agencies and hundreds of others. Managing the relationship with Affiliate Partners to maximise promotional opportunities.• Research topics and write content for the company’s website and other publications, including customer case studies and topical blogs.• Responsible for providing support to the Sales Manager in the day to day interaction with new customers, providing initial support to help them get started with the CRM product.• Assisting with the organisation of events run or attended by Really Simple Systems, e.g. annual user conference, exhibitions, seminars etc.• Providing support to the Sales Manager with online chat facility.• Identify and report on recurring customer problems.• Managing and maintain the RSS social media activity; following trends and posting content of interest to the RSS follows, customers and prospects; monitor and report on activity to identify changes and opportunities.

Whitley

key results/attributes:• Logging and reviewing motor claims across many brokers/underwriters; Eldon, Swinton, Insure2Drive, Sabre, TCS & First Central, Tesco and Zurich insurance claims.• Taking a methodical approach to each claim, and working through the process with each customer.• Negotiating with third party insurers to resolve disputed and fault claims and request evidence and outlay documentation.• Ability to act on own initiatives independently.• Effectively dealing with claims by obtaining full details of the accident, to therefore present a strong chase for our non-fault driver.• Finding solutions to issues and complication as well as resolving customer complaints.• Offering support to colleagues acting as a point of contact for suggestions and queries, whilst actively enforcing the department's goals, policies and procedures.• Communicating with internal partners Enterprise-Rent-A-Car and engineers via; telephone and email.

Portsmouth, United Kingdom

Key results/attributes:• Researching markets to identify opportunities for events and communicating with new and existing customers through social media as well as face to face; building on CRM.• Planning of external events to maximise promotion (i.e. student lock-in).• Liaising with clients and their demand in order to maximize their marketing strategy.• Monitor stock levels of marketing materials and promotional items.• Organizing events to improve the company’s brand awareness on the South Coast.• Managing budgets.• Managing a large diverse team, delegating tasks to generate sales leads.• Industry and competitor research.• Maintain an email and social media database.• Worked in a fast-paced environment.• Handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly.

Portsmouth, United Kingdom

• Gained relevant training to deliver excerpts customer service skills • Resolving unsatisfied customer queries • Responsible for serving customers and offering assistance when needed • Responsible for replenishment of stock• Communication with other stores on delivers and stock level • Taking customers orders when not having correct item• Ensuring the store looks tidy throughout the day

Bachelor Of Arts - Ba, Marketing, 2:1

A Levels

Gcse

6 A* - C Business Studies English Maths Science PE History