Client Success Manager
Current• Led and managed a remote team of 15 professionals specializing in Automation, Funnel Building, Facebook Ads, Google Ads, SEO, Social Media, Website Development, Graphic Design, Video Editing, and Prospecting.• Oversaw quality assurance for 8 high-value clients across the United States and Australia, ensuring the highest standards of service and regular client engagement to drive business outcomes.• Gained proficiency in tools like GoHighLevel (GHL), Apollo, Instantly, and Zapier to optimize processes, automate workflows, and boost team performance.• Directed the development of landing pages, graphic designs, content calendars and outreach strategies, ensuring they met client expectations and business objectives.• Enhanced client satisfaction and retention by proactively managing relationships, addressing client needs, and ensuring consistent delivery of high-quality services.• Provided strategic oversight for all Prospecting, Google, and Facebook Ads campaigns, guiding the team to achieve targeted results.• Ensured seamless project management and communication using Slack and ClickUp, maintaining attention to detail and clarity across all tasks.