Information Technology Support Officer
Current- . Achieved 90% resolution of customer complaints through attentivelistening and personalized responses.
- Completed seamless hardware and software installations for users.
- Conducted extensive research and development to implement effectiveproblem-solving solutions.
- Managed high-level meetings between upper management andbusiness personnel.
- Fostered strong client relationships, ensuring satisfaction and loyalty.
- Proficiently oversaw and handled Active Directory and associatedoperations
Nov 2021 - Present
