Mukesh Israni Email & Phone Number

Espoo, Uusimaa, Finland

Espoo, Uusimaa, Finland

. The project operated as a start-up allowing me to show case my ability to navigate the challenges of entrepreneurial endeavors including market analysis, MVP development, finding early adopters, team formation and fund raising. . Prototyped world’s first Artificial Intelligence supported ‘UI/UX design review’ solution to ensure design consistency and drive the design system adoption translating to a 10 – 15% improvement in design ROI and customer experience. . Aligned and supervised the research team to engineer a world-leading prototype solution addressing the ubiquitous design system adoption problem. . Iterated the prototype based on valuable Enterprise customer feedback and product-market fit experiments, resulting in a highly promising business opportunity with a potential to win an estimated 47,300 paying customers over a 3-year period. . Secured 700 KEUR grant to fund research & development of the prototype. . Leveraged analytics from real-world usage data to propose a highly effective 'micro-transaction' based pricing strategy. . Formulated a comprehensive financial analysis by aligning revenue streams, pricing strategies, and a business model that effectively supports strategic growth objectives while meeting the evolving needs of customers. . Awarded several opportunities to demonstrate at prestigious events like Knights of Nordics and Slush 2022 from a pool of hundreds of innovations by the City of Espoo and Aalto University resulting in positive feedback and interest. . Conducted outbound prospecting activities, including cold calling & email reachouts, industry events prototype demo to secure commitments from 7 top-tier brands, facilitating successful trials at 4 through coordinated engagement with Procurement, Legal and IT departments.

Espoo, Southern Finland, Finland

Sales & Business Development• Lead sales & go-to-market strategy to drive the momentum in revenue opportunities resulting in 3X revenue growth in 2 years.• Established demand generation practice to achieve approx. 30% conversion rate for targeted accounts.• Responsible for deal shaping, forecasting, contract negotiation, improving customer satisfaction and leading teams for sales.Offering & Innovation Management• Identified new business opportunities (process mining, IDP, Chatbot, RPAaaS) and developed digital solutions (as a service) • Managed Cognitive Automation portfolio & productization with an estimated TCV of 3 MEuro.• Devised and co-implemented an innovative approach called ‘Build your own robot’ to foster automation adoption. Collected more than 300 ideas and supported development of 20 + use case implementations along with partners.Solutioning• Led Automation solutioning by leveraging organization wide capabilities for customers in Manufacturing, Retail, Logistics, Utilities and Forest industries running both COTS and non-COTS environments using RPA, OCR, NLP, ML, iBPMS technologies.• Successfully delivered 100+ use cases across Finance, HR, Customer service, IT services Delivery• Employed an operating model to ensure seamless customer experience• Consistently achieved average delivery margins of >40 % across deliveries• Recruited and mentored a high-performance team (20 +) to spearhead expansion of happy customer base.

Pune, Maharashtra, India

• Spearheaded development of a tool to streamline application portfolio assessment incorporating internal best practices and accelerate the due diligence phase by 20%• Evangelized Blockchain (Distributed Ledger Technology - Ethereum) across industries in Tieto and to select customers. Participated in ideation workshops, prepared business case, recruited the delivery team and led the implementation efforts for 2 initiatives.

Pune, Maharashtra, India

• Achieved reduction in Idle costs by 60% by rationalizing the product portfolio including cost structures and improved cost forwarding logic • Led and developed a team of product managers.• Worked with other product teams to coordinate and synchronize prioritization and development activities in case of dependencies or broader portfolio initiatives. • Participated actively in the work within the product management group to share knowledge and grow the global organization.• Mentored product managers to develop a culture of continuous learning and curiosity by sharing outside-in perspectives and best practices

Pune, Maharashtra, India

• Instrumental in defining a long-term offering vision & strategy leading to a top line improvement of 70% and EBIT by 200% over 5 years.• Product is live with 6 customers handling 40% of the euro payments in the Nordics. • Unlocked a newly identified customer segment (Corporate Treasury) by leading market and user research leading to estimated new revenue of 1,5 MEUR over 3 years in subscription and service revenues.• Envisioned and planned the first ever pure service offering in the payments portfolio with the potential to add 100 to 250 KEuro per annum to the topline. • Collaborated with existing and prospective clients as well as internal domain experts, engineers and sales for additions to the product roadmap and manage relative prioritization• Contributed significantly to development of a differentiated product offering Virtual Account Management (VAM) which is currently being used by 3 of the largest banks in the world. • Supported transition from waterfall to Agile Delivery model including impact assessment, training and change management.• Educated the Agile team on foundational domain knowledge and customer specific business drivers to drive greater ownership for the product backlog.• Provided visibility into the product backlog and prioritized items using global shared repositories like SharePoint and Confluence. Planned and implemented cadence based activities to keep Epics/user stories and test cases up-to-date. • Participating in the operational activities like requirements clarifications, sprint planning, coordination across teams and troubleshooting where needed. • Coordinated cross-functional teams - Sales/Marketing, customer support, Legal, Procurement, and external partners to ensure successful launches. Activities included developing product collateral, go-to-market plan brochures, fact sheets for driving sales.

India

• Led a team of 25 Business Analysts across 4 domains in the Financial services department• Streamlined & integrated local operational processes including hiring, tooling and performance appraisals to reduce HR administrative overheads by approx. 15% and enable Business Analysis as-a-service from offshore center.• Improved average competency index by approx. 30% with a consequent improvement in productivity & stakeholder feedback.

India

• Educated the off-shore Development and Testing team on foundational domain knowledge as well as customer specific business drivers to bring greater ownership for the product backlog• Maintained and kept up-to-date Epics/stories, test cases and results in global repositories like Sharepoint, Teams, JIRA and Confluence• Supported the Internal Marketing team to develop/review product collateral including brochures, fact sheets, white papers for driving sales• Implemented POC of SEPA payment processing application for a major industry event in < 1 month. • Improved defect resolution rate by 10% through improved planning, coordination and tracking.

Mumbai, Maharashtra, India

• Create, implement, and monitor detailed projects to ensure standards and deadlines are met.• Support sales process by responding to request for quotation based on negotiated contracts. • Identify resource requirements and manage budgets for resource allocation.• Supervise, assign duties, and coordinate work schedules of information technology staff and assist them in resolving issues.• Analyze request for change and coordinate resources for changes and improved system implementation.• Present data driven recommendations for improvement in overall team performance and customer feedback.

Mumbai, Maharashtra, India

• Identified, implemented and sustained an Extension Counter (EC) in an un-serviced area. This Extension counter grew to be the 3rd largest in the Western Zone with a demand deposit business volume of INR 11 Cr.• On account of good working knowledge of above mentioned areas and grasp on Core Banking software (CBS), I was selected as a ‘Branch Sales Officer’ (BSO) for the branch.• Conceived and successfully implemented Marketing strategy to exceed business targets by 15%. • On account of good leadership style and functional freedom, was able to successfully inculcate a Sales culture amongst the operations staff thereby increasing their contribution from a meager 25% to 39%.• Planned and established a strategically placed ATM network consisting of 3 ATMs to assist in achieving the budgetary allocations.• Managed and developed new business within select large enterprise clients resulting in a 67% increase in overall relationship value in a year. • Designed brochures for marketing activities which were later used by other branches

Mumbai

• Consistently build, prioritize and manage an effective pipeline of leads• Manage accounts, including forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management• Provide accurate and timely forecasts to sales management

B.Tech, Polymer Technology

Mba, Marketing