Hotjar is a behavioural analytics software that makes it easy to understand what users are really doing on your site. Numbers tell you what’s happening while Hotjar’s visual insights tell you why. So you and your team can make the changes that matter.As an SDR Team lead, I lead the SDR team in EMEA covering markets like Europe, Middle East, Afirca, and India. Some of my responsibilities include: - Build the first SDR team at Hotjar from 0- Hire, onboard, train, ramp-up and coach a team of inbound SDRs - Define and execute the strategy for increasing the number of opportunities and pipeline generated through the PLG motion- Increased overall pipeline by 300% - Expanded core EMEA markets UKI, DACH, FRANCE, Benelux, MENA- Collaborate with marketing and product teams to drive demand generation and optimise the top of funnel strategy- Increase the total MRR pipeline for our New Business and Expansion teams - Design and implement the SDR workflow, lead assignation, lead prioritisation model, KPIs, targets, playbook - SDR development and career framework & pathing- Implemented SDR processes: Salesforce, Outreach.io, Chilipiper, Live Chat, Loom, Teleprompter &more---Achievements FY23:Q1: 114%Q2: 125%Q3: 117%Q4: 110%

Built and scaled a team of up to 15 SDRs in the Iberia, Benelux, Nordics and France markets across SMB, SME, ENT both Outbound & InboundHeadcount strategy based on revenue goals, past performance and forecasts.Coached, trained and developed junior and senior SDRs Team achievement:Q1: 110%Q2: 122%Q3: 127%

Scaled a global team of 10 outbound enterprise and inbound SDRsBuilt go-to-market strategy for outbound enterprise Worked closely with marketing & sales operations to scale and optimise the inbound process, improve SLAs & conversion on inbound leadsBuilt a strong team unity and collaboration by constant feedback and best practice sharing Presented weekly forecasts, performance management and sales activity to Chief Commercial Officer & VP of Enterprise SalesTeam achievement:Q3: 120%Q4: 178%

ODILO is a fast-growing scale-up on a mission to revolutionize L&D through unlimited learning possibilities. Present in +43 countries and work with leading companies like Cabify, Nestle, Vodafone and many more.- Built an SDR Outbound team from 0. - Hired, trained and coached a team of global SDRs across EMEA, LATAM, and Australia - Implemented sales tech-stack: Outreach.io, Lusha, and more - Defined, designed and scaled the outbound process from definition of ideal customer profiles, industries, tiers, to messaging, approach, and opportunity creation- Generated high influx of enterprise meetings from month 1

At Hubtype, we help some of the world's largest brands make the communication paradigm shift from the expensive, traditional channels (phone, email) to the instant messaging channels their customers use most: WhatsApp, Messenger, Twitter, Viber, webchat etc. With Hubtype, companies can offer real-time service to their customers by combining automation highly focused on user experience with human agents handover for a personalized service. Our clients have seen the following benefits: - More than 50% decrease in calls to the contact center- 80% decrese in cost per contact- 5x times faster response time- 2x better NPSWe are an Official WhatsApp Provider.

As part of the management team, I have managed a $110 million store operationally to ensure sales and growth goals were being met. Contributed to a sale increase of over $2 million for the 2018 fiscal year through strategic inventory management & product availability process as well as new merchandising strategies. Monitored a variety range of financial metrics including sales, profit & loss, wages, shrink and turnover to identify gaps and opportunities to achieve financial goals of the store. Provided supervision and development opportunities for over 300 associates