Murali Y. Email & Phone Number

With over 15 years of experience, I have developed expertise in Salesforce and related technologies, focusing on integrations and cloud solutions that connect key business systems. My skills span across Salesforce development, cloud services, and integration platforms, allowing me to deliver impactful solutions that drive operational efficiency and business growth.Salesforce Development and Cloud Expertise:Apex, Visualforce, and Salesforce APIs: Proficient in building scalable solutions that meet complex business needs.Sales Cloud: Experienced in implementing Sales Cloud to optimize sales processes, manage leads, and improve pipeline visibility.Marketing Cloud: Skilled in personalizing customer journeys, managing campaigns, and analyzing performance with Salesforce Marketing Cloud.Service Cloud: Implemented Service Cloud to streamline customer service workflows, case management, and automation.Customer and Partner Communities: Developed Customer and Partner Communities within Salesforce Experience Cloud, improving external engagement and providing seamless self-service.Salesforce CPQ: Automated pricing configurations and quoting processes with Salesforce CPQ, improving the quote-to-cash cycle.Lightning Components and LWC: Built interactive Lightning Web Components (LWC) to enhance the user experience and improve performance.Integration Expertise:Mulesoft Integration: Integrated Salesforce with systems like PeopleSoft, Azure, and other platforms using Mulesoft for seamless data flow and automation.API Integrations: Designed and implemented REST and SOAP APIs for real-time data synchronization between Salesforce and external systems.PeopleSoft & Salesforce Integration: Managed complex data integrations between Salesforce and PeopleSoft, improving HR, financial, and operational workflows.Copado for DevOps: Used Copado to manage continuous integration and deployment cycles, ensuring smooth, error-free releases.Additional Skills:Data Migration & Automation: Proficient in bulk data migration using Data Loader and automating business processes with Salesforce Flows.Custom Development: Developed custom solutions using Apex, Visualforce, and LWC to meet evolving business needs.My ability to integrate Salesforce with external systems, combined with expertise in Sales Cloud, Service Cloud, and Communities, enables me to deliver innovative, data-driven solutions that improve business outcomes. I’m passionate about leveraging Salesforce technologies to create seamless, impactful business results.

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  Jawaharlal Nehru Technological University

  Mechanical Engineering