Hannah Murray Email & Phone Number

Remote

Community & Culture:In my role, I collaborate with counterparts to strategize, plan, and operate, defining and maintaining a supportive studio team experience. I ensure the organization acknowledges and shares success stories, fostering a culture of excellence across our customer engagements. My focus is on delivering exceptional work that not only excites.

California, United States

Sunnyvale, CA

I oversaw the implementation of new processes by reviewing past project insights. I initiated pre-planning discussions with clients, collected data on scope, deadlines, and recruitment requirements. I scheduled regional meetings to plan team needs, updated a global resource tracker, and served as the central point for operational challenges. Additionally.

Sunnyvale, California

• Define tools and processes to streamline program/project management and standardize process definition
• Schedule/Plan Management
• Assist in facilitation of project work breakdown sessions
• Formulate initial project schedule; maintains project schedule with minor oversight from QA Leads
• Collect and track key project metrics and progress indicators
• Assist QA Production Managers with defining project resource requirements

Half Moon Bay, California

• Responsible for the strategic plan design and successful execution of guest communications and guest services.
• Utilized cross-organizational collaboration to write, design and distribute HMB Golf Links monthly newsletter to over 30,000 subscribers, with a positive growth of over 100 new subscribers each month.
• Responsible for social media strategy, including the organic growth of followers, implementation of social media accounts and engaging followers with a “tell, not sell” story campaign.
• Manage VIP guest relations of over 20,000 members, including social gathers, golf tournaments, and monthly VIP newsletters.
• Direct, manage and grow extra-curricular activities on and off property
• Create and write programs for small and large events on Indesign and Adobe

• Ordering, receiving, handling, and managing the entire lifecycle of merchandise inventory for the onsite golf shop, as well as the online store, in a timely and organized manner
• Tracking to a detailed retail plan including a rolling forecast for retail sales, inventory product and holding costs, and other expenses associated with running the golf shop and online store
• Reviewing all merchandise deliveries for accuracy, reconciling quantities received, bills of lading, purchase orders, and other documents
• Staging or storing incoming shipments, including being responsible for the stocking of shelves inside storage facilities and in the golf shop
• Displaying, labeling and arranging merchandise inside the golf shop, and online, in a creative and efficient manner, so as to maximize sales potential. This includes the regular rotation of displays and themes.
• Maintaining a clean and organized presentation inside the golf shop at all times

San Rafael, CA

• Manage and customize the HR connection benefits portal for each cliental
• Design and develop monthly benefits newsletter provided to cliental
• Maintain and contribute assistance for Microsoft Word Excel and PowerPoint presentations

San Carlos, CA

• Provided excellent customer service and personal golf club fitting process to over 200 clientele including top golf companies
• Operated confidently with a sales team of 3-5
• Performed cashier, restocking, and store appearance functions

Half Moon Bay, CA

• Complied friendly customer service to 100-300 clientele
• Collected and managed individual client physical data and directed circuit style exercise routines
• Operated computer functions and conducted phone sales

Business Administration Management, Business Administration And Management, General

Activities and Societies: Holland YoungLife, DEMA, Outdoor Adventure Club, Hope College Women's Golf TeamCollege level management, human.

International Business/General Ed

Activities and Societies: Swimming, Bootcamp Class, Golf

International Business/General Ed

Activities and Societies: Canada College Christian Club, Canada College Women's Golf Team