Murray Judd Email & Phone Number

Auckland, New Zealand

Retail Radio is Australasia’s trusted provider of in-store audio and video solutions.Responsibilities:• Product management of a retail store audio and digital signage solution• Development and process improvement • Project & operations management • Rollout and customer delivery management

Auckland, New Zealand

Smartpay is New Zealand's largest supplier of EFTPOS/payment solutions.Responsibilities:• Development of 2x mobile apps for a key NZ taxi company • Development and implementation of a taxi payment solution for the Australian market • Project and customer delivery management

Responsibilities:• Lead and manage direct reports • Product development and lifecycle management• Maximise the revenue and margin of the product set• Prepare and present business cases• Product training, development of brochure content and setup guides• Documentation of processes and internal launch communication• Design, implement and launch differentiated products in a competitive market• Retain and stimulate the customer base through promotions

Responsibilities:• Product development and lifecycle management• Maximise the revenue and margin of the product set• Lead and manage direct reports • Prepare and present business cases• Product training, development of brochure content and setup guides• Documentation of processes and internal launch communication• Design, implement and launch differentiated products in a competitive market• Retain and stimulate the customer base through… Show more Responsibilities:• Product development and lifecycle management• Maximise the revenue and margin of the product set• Lead and manage direct reports • Prepare and present business cases• Product training, development of brochure content and setup guides• Documentation of processes and internal launch communication• Design, implement and launch differentiated products in a competitive market• Retain and stimulate the customer base through promotions• Develop, maintain and review branding and pricing strategy• Sourcing of broadband CPE, forecasting and vendor relationship management• Project ownership of network augmentations Show less

Responsibilities:• Lead and manage direct reports • Product development and lifecycle management• Maximise the revenue and margin of the product set• Prepare and present business cases• Product training, development of brochure content and setup guides• Documentation of processes and internal launch communication• Design, implement and launch differentiated products in a competitive market• Retain and stimulate the customer base through… Show more Responsibilities:• Lead and manage direct reports • Product development and lifecycle management• Maximise the revenue and margin of the product set• Prepare and present business cases• Product training, development of brochure content and setup guides• Documentation of processes and internal launch communication• Design, implement and launch differentiated products in a competitive market• Retain and stimulate the customer base through promotionsAchievements:• 100%+ year on year broadband growth 2007, 2008 & 2009• Won NetGuide People’s Choice – Best ISP Nationwide 2008, 2009, 2010 & 2012• Won Roy Morgan Customer Satisfaction Award – Best ISP 2012• Awarded Epitiro Best Broadband Provider Q1 & Q2 2007• Championed WarpSpeed 100Mbps broadband – NZ’s fastest home broadband• Achieved 50K customer growth in 5 months through the $75 HomePlan phone/broadband promotion Show less

• Operations manager for 24/7 business and residential internet/faults support • Leadership and management of several teams and direct reports