Murray Smith Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

I am responsible for ensuring excellent outcomes for Implementation and Optimisation projects, as well as ongoing Support for Pinpoint HRM clients. This includes nurturing and developing strategic client and partner relationships.

Melbourne Area, Australia

Pinpoint HRM is a cloud HCM Technology Advisory and Delivery Consultancy. We assist organisations to execute their HR strategy through the selection and effective utilisation of cloud talent management technologies. Since 2003, employers have engaged us for our in-depth domain knowledge and vendor-neutral expertise when preparing for, selecting, implementing or optimising cloud HR technology.

I am responsible for client satisfaction and retention by ensuring the NGA.NET solutions and service continued supporting clients’ organisational challenges and opportunities. I work closely with the NGA.NET Technology and Consulting teams to drive growth within my account portfolio.I currently manage some of NGA.NET's most high-profile clients across Australia in both the private and public sectors. I used my strong relationship management skills and technical software knowledge to help clients solve their recruitment and HR problems.

• Project managing implementations with budgets between 20k – 80k• Delivering onsite customer workshops and requirements sessions• Delivering training sessions to frequent and end users• Managing internal resources• Forecasting budgets to Executive team• Aiding clients with Reporting and Analytics

• Building recruitment Systems to a high quality• Communicating with consultants to get the best solution for the client• Extracting the requirements from the client• High attention to detail while configuring systems• Testing Systems before they went live