Recruiting high calibre international students onto the Exeter MBA

Degree Apprenticeships• Account managing investment banks UBS & JP Morgan in the recruiting and training of their Financial Services Apprentices• Collaborating closely with Business School academics, ensuring outstanding learning • Consulting with Education & Student Support, meeting Apprentices’ needs• Analysing student attendance and progress statistics for client reflection and support• Sharing best practice with colleagues across the Innovation Impact & Business team

Further Education college• Leading the Business Development Team, securing £300K income for the college• Creating strong links with businesses to recruit 100+ students on Apprenticeships and Traineeships, specialising in Engineering & Digital industries• Marketing the benefits and government incentives of employing an Apprentice• Securing industry placements & work experience for students on T Levels • Purchasing and implementing a client relationship management system across the college, enabling a clear due diligence process• Visiting employers, ensuring health & safety, plus safeguarding measures in place• Restructuring my team; recruiting and interviewing on behalf of my department• Representing the college at national events; member of the College Management Team

Software house• Building business cases for 90 clients to migrate to SaaS ‘Caspar Cloud’, ensuring the protection of vulnerable people’s financial interests• Account managing clients – local authorities and solicitors – in their use of ‘Caspar’, a case management solution for the Court of Protection• Executing prioritised project plan: running cost-benefit analyses, onboarding end users

Software house• Hitting sales targets of £100K/quarter • Selling technology platform ‘SEPA’ (Smart End Point Assessment) to EPA Organisations, such as AAT, Babcock, GP Strategies and IMI• Training the use of software system (online and onsite), ensuring the successful delivery of EPAs for Apprenticeships• Generating new client opportunities, maintaining a substantial business pipeline (using Salesforce)• Understanding the pains of prospective customers, such as managing Conflict of Interest, contracting with partners, integrating with MIS/CRM/finance systems• Chairing weekly conference calls, managing client accounts with regular updates• Delivering User Group events to encourage the sharing of best working practice

Provider of skills, training and employment services• Engaging employers to train staff on European funded vocational qualifications• Upskilling and progressing employees within the workplace, in English, Maths and IT • Delivering courses such as Customer Service and Business Administration • Analysing training needs of local companies, through strong client relationships

Stanchester Academy & The Axe Valley Community CollegeSecondary schools• Motivating students through planning and delivering varied and challenging lessons• Ensuring success by providing regular feedback, marking homework and exams• Mentoring young people, encouraging them to achieve their potential• Coordinating the welfare of teenagers as their Tutor• Running fieldtrips for GCSE & Sixth Form Geography courses

Vocational education organisationLearning Assistant Ltd. – online software company (part of City & Guilds)• Exceeding targets of £20K/month• Selling and training eLearning software to over 200 centres, as ‘top salesperson’• Demonstrating e-portfolio technology to Principals/CEOs at over 400 colleges/training providers/local authorities across the UK• Managing accounts, such as The Manchester College, ASDA and the RAF• Ensuring smooth change management process for clients moving to online delivery• Delivering face-to-face and remote training to assessors and quality assurers• Training international colleagues and clients (Middle East, Caribbean, Africa, Asia)

Central Government department, seconded from the FCO• Securing Chinese projects and retaining investments in the UK worth £50 million• Producing business plans for the Chinese markets, managing a budget of £100K • Coordinating virtual teams at the British Embassy and Consulates in China, Hong Kong and Taiwan to encourage companies to locate in the UK • Facilitating partnerships between Chinese and British business leaders• Managing high profile visits to the UK for potential investors • Designing and delivering client presentations for companies in different sectors

Central Government department• Supporting colleagues at the British Office and the UN Mission in Pristina to encourage the democratisation of Kosovo• Organising visits for the UN Special Representative and the Prime Minister of Kosovo• Preparing concise recommendations and briefings for Ministers • Drafting Ministerial responses to Parliamentary Questions

Bangkok Christian College (2000–01) ELT Phuket & Thai Airways (1997–99) Project Trust, Chiang Mai (1992–93) • Teaching English to 500 students a week; introducing innovative teaching materials • Challenging conventional teaching styles; negotiating culturally sensitive approaches