Morgan W. Email and Phone Number
Morgan W. is a Senior Technical Escalations Engineer at Datadog. They is proficient in English and Chinese.
Datadog
View- Website:
- datadoghq.com
- Employees:
- 9726
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Senior Technical Escalations EngineerDatadogNew York, United States -
Staff Technical Escalations EngineerDatadog Nov 2024 - PresentNew York City Metropolitan Area -
Senior Technical Escalations EngineerDatadog Aug 2022 - Nov 2024New York City Metropolitan Area -
Tier 2 Solutions EngineerDatadog Dec 2021 - Aug 2022New York City Metropolitan Area -
Technical Services EngineerEpic Sep 2017 - Jul 2021Madison, Wisconsin Area- Served as software vendor liaison of 4 healthcare organizations with 10+ member IT analyst teams through multiple stages of hospital software implementation, upgrades, and maintenance - Led weekly meetings with hospital analyst teams to discuss root cause and resolution of software issues, teach troubleshooting frameworks, and solicit feedback for software improvements - Specialized in Objective Measure reporting for government programs (MIPS, ACOs, Medicaid), assisting colleagues from all roles to analyze client needs, optimize clinical workflows, and build code searches that assess impact of annual changes - Mentored and advised four new technical services engineers to help them understand company culture and ensure they succeeded with their clients -
Undergraduate ResearcherUniversity Of Illinois At Urbana-Champaign Aug 2015 - Oct 2016- Developed testing routines for our research group’s personal matrix multiplication algorithms and implementations- Built a GUI to display and organize the overall statistics of a distributed graph across multiple processors with the D3 library in JavaScript- Tested a parallelized matrix solver for robustness and accuracy with matrices with different properties and edge cases in C++ with Python scripts -
Pathways InternNaval Surface Warfare Center Dahlgren Division May 2016 - Aug 2016Dahlgren, Va- Developed software for the United States Navy SLBM (submarine-launched ballistic missile) program- Verified preexisting launch data and calculations from fire control in an independent simulation developed from scratch in C++- Built a GUI to plot and analyze launch data in MATLAB -
C-Phom Reu Undergraduate ResearcherUniversity Of Michigan May 2015 - Aug 2015Center For Photonic And Multiscale Nanomaterials- Investigated Heat-Assisted Magnetic Recording (HAMR) technology for Seagate under Professor L. Jay Guo- Built simulations of optical antenna induced heating onto a magnetic hard drive in COMSOL- Tested the efficiency, output, and manufacturability of different materials, dimensions, and compositions for the antenna and waveguide -
Cs 125: Intro To Computer Science Course AssistantUniversity Of Illinois At Urbana-Champaign Aug 2014 - May 2015Thomas M. Siebel Center- Coordinated an engaging learning environment for our weekly labs and discussions alongside other course staff- Debugged coding assignments in Java and assisted students with written worksheets and practice exams in a course of 200+ students- Hosted weekly office hours to support students in problem-solving and computer skills -
TutorAmerican Reads/America Counts Sep 2013 - Dec 2013Urbana-Champaign, Illinois Area- Provided supplementary tutoring for kids from grade K-2 in basic reading comprehension and arithmetic during and after school hours
Morgan W. Education Details
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Computational Physics -
Novi High SchoolHigh School Diploma
Frequently Asked Questions about Morgan W.
What company does Morgan W. work for?
Morgan W. works for Datadog
What is Morgan W.'s role at the current company?
Morgan W.'s current role is Senior Technical Escalations Engineer.
What schools did Morgan W. attend?
Morgan W. attended University Of Illinois At Urbana-Champaign, Novi High School.
Who are Morgan W.'s colleagues?
Morgan W.'s colleagues are Martin G., Ryan Rees, 田中宇宙, Izzy Joyce, Megan Su, Zachary Willow, Christine Ockerbloom.
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