Morgan W.

Morgan W. Email and Phone Number

Senior Technical Escalations Engineer @ Datadog
New York, United States
Morgan W.'s Location
United States, United States
About Morgan W.

Morgan W. is a Senior Technical Escalations Engineer at Datadog. They is proficient in English and Chinese.

Morgan W.'s Current Company Details
Datadog

Datadog

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Senior Technical Escalations Engineer
New York, United States
Website:
datadoghq.com
Employees:
9726
Morgan W. Work Experience Details
  • Datadog
    Senior Technical Escalations Engineer
    Datadog
    New York, United States
  • Datadog
    Staff Technical Escalations Engineer
    Datadog Nov 2024 - Present
    New York City Metropolitan Area
  • Datadog
    Senior Technical Escalations Engineer
    Datadog Aug 2022 - Nov 2024
    New York City Metropolitan Area
  • Datadog
    Tier 2 Solutions Engineer
    Datadog Dec 2021 - Aug 2022
    New York City Metropolitan Area
  • Epic
    Technical Services Engineer
    Epic Sep 2017 - Jul 2021
    Madison, Wisconsin Area
    - Served as software vendor liaison of 4 healthcare organizations with 10+ member IT analyst teams through multiple stages of hospital software implementation, upgrades, and maintenance - Led weekly meetings with hospital analyst teams to discuss root cause and resolution of software issues, teach troubleshooting frameworks, and solicit feedback for software improvements - Specialized in Objective Measure reporting for government programs (MIPS, ACOs, Medicaid), assisting colleagues from all roles to analyze client needs, optimize clinical workflows, and build code searches that assess impact of annual changes - Mentored and advised four new technical services engineers to help them understand company culture and ensure they succeeded with their clients
  • University Of Illinois At Urbana-Champaign
    Undergraduate Researcher
    University Of Illinois At Urbana-Champaign Aug 2015 - Oct 2016
    - Developed testing routines for our research group’s personal matrix multiplication algorithms and implementations- Built a GUI to display and organize the overall statistics of a distributed graph across multiple processors with the D3 library in JavaScript- Tested a parallelized matrix solver for robustness and accuracy with matrices with different properties and edge cases in C++ with Python scripts
  • Naval Surface Warfare Center Dahlgren Division
    Pathways Intern
    Naval Surface Warfare Center Dahlgren Division May 2016 - Aug 2016
    Dahlgren, Va
    - Developed software for the United States Navy SLBM (submarine-launched ballistic missile) program- Verified preexisting launch data and calculations from fire control in an independent simulation developed from scratch in C++- Built a GUI to plot and analyze launch data in MATLAB
  • University Of Michigan
    C-Phom Reu Undergraduate Researcher
    University Of Michigan May 2015 - Aug 2015
    Center For Photonic And Multiscale Nanomaterials
    - Investigated Heat-Assisted Magnetic Recording (HAMR) technology for Seagate under Professor L. Jay Guo- Built simulations of optical antenna induced heating onto a magnetic hard drive in COMSOL- Tested the efficiency, output, and manufacturability of different materials, dimensions, and compositions for the antenna and waveguide
  • University Of Illinois At Urbana-Champaign
    Cs 125: Intro To Computer Science Course Assistant
    University Of Illinois At Urbana-Champaign Aug 2014 - May 2015
    Thomas M. Siebel Center
    - Coordinated an engaging learning environment for our weekly labs and discussions alongside other course staff- Debugged coding assignments in Java and assisted students with written worksheets and practice exams in a course of 200+ students- Hosted weekly office hours to support students in problem-solving and computer skills
  • American Reads/America Counts
    Tutor
    American Reads/America Counts Sep 2013 - Dec 2013
    Urbana-Champaign, Illinois Area
    - Provided supplementary tutoring for kids from grade K-2 in basic reading comprehension and arithmetic during and after school hours

Morgan W. Education Details

Frequently Asked Questions about Morgan W.

What company does Morgan W. work for?

Morgan W. works for Datadog

What is Morgan W.'s role at the current company?

Morgan W.'s current role is Senior Technical Escalations Engineer.

What schools did Morgan W. attend?

Morgan W. attended University Of Illinois At Urbana-Champaign, Novi High School.

Who are Morgan W.'s colleagues?

Morgan W.'s colleagues are Martin G., Ryan Rees, 田中宇宙, Izzy Joyce, Megan Su, Zachary Willow, Christine Ockerbloom.

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