Senior Training Consultant
CurrentDuring my 14 years at Wolters Kluwer I have served multiple roles. I serve primarily as the technical trainer for Wolters Kluwer’s Passport Legal Matter and Spend software. I write, maintain and deliver courseware on administering it as well as aspects of its advanced customization tools. I also serve as a subject matter expert for both on both of those topics to my team and beyond. Although the technical courses are my primary responsibility I can also train end-users on their use of the tool in both standard and custom situations.Took existing ILT course material and re-mapped/redesigned it work as an eLearning. Phase-I of this involved recording instruction and demonstration content in Replay so it could be published as part of a Rise course. Phase-II involved replacing the instructional videos with interactive Rise blocks as appropriate. These courses were published in both HTML and SCORM compliant formats.Worked for several years with the Project Manager and Training Director to scope, design, test, and deploy a customized LMS named Savanna.Assist the Project Manager in Publishing and deploying completed eLearning to SavannaResponsible for writing and maintaining a 2-day course on the Administration Toolkit of WKs Passport Matter and Spend Product. This includes instructor materials, a reference guide, and hands on lab activities.Responsible for writing and maintaining a 3-day course on the Designer Toolkit of WKs Passport Matter and Spend Product.Responsible for building custom training material for clients as needed. This includes Instructor materials, reference materials, and lab activities. It also includes End User, Train the Trainer, and SME style audiences.Delivery of Content is conducted both in person and virtual via Webex, Teams, Zoom and other products.Using Azure web-based Pipeline tools to maintain Passport Environments. This includes Backups, Restores, and Restarts.
