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@wkelmsolutions.com
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Matt Walker is listed as Senior Training Consultant at Wolters Kluwer ELM Solutions, a company with 559 employees, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at wkelmsolutions.com and a matched LinkedIn profile for Matt Walker.
Matt Walker previously worked as Instructional Designer at At&T and Instructional Designer at Bank Of New York Mellon. Matt Walker holds Management Information Systems, Business Technology from Texas Tech University.
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AeroLeads found 1 current-domain work email signal for Matt Walker. Compare company email patterns before reaching out.
I am an experienced Training Consultant with a demonstrated history of working in the computer software industry. I have an extensive background in building and delivering training, both virtually and in person. I also have several years of experience in developing online, self paced training. I am familiar with Lectora, Abobe products such as Captivate, Photoshop and Dreamweaver. More recently I have learned to use the Articulate 360 suite of products. I have deployed eLearning via HTML and several different LMS solutions. In recent months I have also taken a leadership position and begun managing several employees. This includes managing their projects, performing reviews, and providing feedback on their content and other performance indicators.
Listed skills include Troubleshooting, Instructional Design, E Learning, Training, and 10 others.
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A career timeline built from the work history available for this profile.
Houston, Texas Area
During my 14 years at Wolters Kluwer I have served multiple roles. I serve primarily as the technical trainer for Wolters Kluwer’s Passport Legal Matter and Spend software. I write, maintain and deliver courseware on administering it as well as aspects of its advanced customization tools. I also serve as a subject matter expert for both on both of those.
Responsible for providing both virtual and live training sessions of OVSD and ITIL to employees at all levels Responsible for training new Hire Helpdesk Agents on Serviceware Travel out of the country to give live training and demonstrations of various tools and processes Create presentations for others to deliver training by converting raw data into.
Responsible for providing technical interviews for 1st and 2nd level HelpDesk agentsUsed Avaya Centerview to pull reports from the phone system to forecast staffing levelsCreate and maintain schedule for employeesRan reports to make sure daily, weekly, and monthly metrics were being metProvide technical call coaching for employeesProvided an escalation.
Responsible for help desk support of local and Global remote usersConfiguration, support, and troubleshooting of Windows 95/98/98SE/NT/2000/XP operating systems in a networked environmentConfiguration and troubleshooting of Outlook 98/2000/XP/2003 with MS Exchange Management of NT domain accounts and Exchange accounts with Active DirectoryConfiguration and.
Responsible for help desk support of local and Global remote usersConfiguration, support, and troubleshooting of Windows 95/98/98SE operating systems in a networked environmentConfiguration, support, and troubleshooting of Windows NT 4.0/2000(all service packs) operating systems in a networked environmentSetup, configuration, and maintenance of user email.
Responsible for deskside and help desk support for Texas Instruments Stafford location, supporting 1,500+ local and remote usersInstallation, configuration, support, and troubleshooting of Windows 95/98/98SE operating systems in a networked environmentInstallation and configuration of Windows NT 4.0 in a networked environmentHardware and software.
Redeveloped technical & application user documentation for packaged Sales & Use Tax Application "TaxBase"· Developed "TaxBase" implementation project tracking application Developed software tracking system enabling the company to track version control of purchased software, Y2K compliance tracking, etc.·Low-Level PowerBuilder DevelopmentMS Access.
Other employees you can reach at wkelmsolutions.com. View company contacts for 559 employees →
Anu Ram
Colleague at Wolters Kluwer Elm Solutions
Kochi, Kerala, India, India
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RV
Raju Vaidyanathan
Colleague at Wolters Kluwer Elm Solutions
Chennai, Tamil Nadu, India, India
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KA
Karthick Ambikapathi
Colleague at Wolters Kluwer Elm Solutions
Tamil Nadu, India, India
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AC
Andrea Chomer
Colleague at Wolters Kluwer Elm Solutions
Houston, Texas, United States, United States
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BP
Boobalan Palanisamy
Colleague at Wolters Kluwer Elm Solutions
Gopichettipalaiyam, Tamil Nadu, India, India
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PH
Patricia Henry
Colleague at Wolters Kluwer Elm Solutions
New York, New York, United States, United States
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RD
Ryan Davenport
Colleague at Wolters Kluwer Elm Solutions
United Kingdom, United Kingdom
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DB
Debbie Brewster
Colleague at Wolters Kluwer Elm Solutions
Richmond, Virginia, United States, United States
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RG
Reshmi Glory Mariya
Colleague at Wolters Kluwer Elm Solutions
South Windsor, Connecticut, United States, United States
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MV
Mayil Velavan Madhavan
Colleague at Wolters Kluwer Elm Solutions
Chennai, Tamil Nadu, India, India
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Quick answers generated from the profile data available on this page.
Matt Walker works for Wolters Kluwer ELM Solutions.
Matt Walker is listed as Senior Training Consultant at Wolters Kluwer ELM Solutions.
AeroLeads has found 1 work email signal at @wkelmsolutions.com for Matt Walker at Wolters Kluwer ELM Solutions.
Matt Walker is based in San Antonio, Texas, United States while working with Wolters Kluwer ELM Solutions.
Matt Walker has worked for Wolters Kluwer Elm Solutions, At&T, Bank Of New York Mellon, Hewlett-Packard, and Compaq/Hewlett Packard.
Matt Walker's colleagues at Wolters Kluwer ELM Solutions include Anu Ram, Raju Vaidyanathan, Karthick Ambikapathi, Andrea Chomer, and Boobalan Palanisamy.
You can use AeroLeads to view verified contact signals for Matt Walker at Wolters Kluwer ELM Solutions, including work email, phone, and LinkedIn data when available.
Matt Walker holds Management Information Systems, Business Technology from Texas Tech University.
Matt Walker is listed with skills including Troubleshooting, Instructional Design, E Learning, Training, Instructor Led Training, Databases, Microsoft Sql Server, and Captivate.
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