Michael Winston is a Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven at IBM. He possess expertise in voip, unified communications, sales engineering, telecommunications, sip and 28 more skills. Colleagues describe him as "I had the pleasure of working with Michael during his time as a Solutions Engineer and more recently during his time as a Project and Customer Service Manager at IR. I have never met anyone who truly cares about the customer’s success the way that Michael does. He operates with the highest level of integrity and takes the time to truly understand a customer’s environment, requirements and objectives. Through his thorough approach, he is able to provide valuable insight and guidance… Show more" and "Michael is a focused engineer who has the ability to quickly absorb new technologies and the quirky in's and out's of the IR Solution set. Although fairly new at IR, he has been able to contribute as a team member and has proven instrumental in generating new revenue by building close relationships with the prospects he works with and being responsive to their questions and needs. I am glad Michael is here at IR. Not only is he a great engineer, but he is a personable… Show more"