Michael Winston

Michael Winston Email and Phone Number

Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven @ IBM
new york, new york, united states
Michael Winston's Location
Queensbury, New York, United States, United States
Michael Winston's Contact Details

Michael Winston personal email

Michael Winston phone numbers

About Michael Winston

Michael Winston is a Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven at IBM. He possess expertise in voip, unified communications, sales engineering, telecommunications, sip and 28 more skills. Colleagues describe him as "I had the pleasure of working with Michael during his time as a Solutions Engineer and more recently during his time as a Project and Customer Service Manager at IR. I have never met anyone who truly cares about the customer’s success the way that Michael does. He operates with the highest level of integrity and takes the time to truly understand a customer’s environment, requirements and objectives. Through his thorough approach, he is able to provide valuable insight and guidance… Show more" and "Michael is a focused engineer who has the ability to quickly absorb new technologies and the quirky in's and out's of the IR Solution set. Although fairly new at IR, he has been able to contribute as a team member and has proven instrumental in generating new revenue by building close relationships with the prospects he works with and being responsive to their questions and needs. I am glad Michael is here at IR. Not only is he a great engineer, but he is a personable… Show more"

Michael Winston's Current Company Details
IBM

Ibm

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Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven
new york, new york, united states
Website:
ibm.com
Employees:
512090
Michael Winston Work Experience Details
  • Ibm
    Customer Success Manager
    Ibm Apr 2022 - Present
    New York, United States
    Focused on driving product adoption for Network Performance Management. Ensuring new customer onboarding success for Enterprise Accounts.
  • Ir
    Senior Customer Success Manager
    Ir Dec 2021 - Apr 2022
    Denver, Co (Home Based, New York)
    Managed and built strong relationship with customers, service providers, and partner community to continue SaaS revenue growth and product adoption.
  • Ir
    Customer Success Manager - Uc West
    Ir Jul 2017 - Jan 2022
    Denver, Co (Home Based, New York)
    Focused on key strategic customer accounts to ensure adoption, CSAT, and SaaS renewals.
  • Ir
    Project And Customer Service Manager
    Ir Aug 2013 - Jul 2017
    Denver, Co (Home Based, New York)
    Delivery of new customer Onboarding ensuring on-time completion for go-live production dates.
  • Integrated Research
    Solutions Engineer - Us
    Integrated Research Aug 2011 - Aug 2013
    Denver, Co (Home Based - New York)
    Sales Engineering position focused on voice infrastructure real-time monitoring.
  • Avaya
    Global Systems Engineer
    Avaya Dec 2009 - Aug 2011
    Sales Engineering position (Avaya/Nortel Merger) focused on the Enterprise solutions for Global Accounts.
  • Nortel
    Global Systems Engineer
    Nortel Aug 2000 - Dec 2009
    Sales Engineering position focused on the Enterprise solutions for Nortel’s Global Accounts. Served as area Voice Architect providing solutions that leveraged Nortel’s portfolio.
  • Volvo Financial Services
    Network/Telecommunications Manager
    Volvo Financial Services 1987 - 2000
    Montvale, Nj / Dallas, Tx / Charlotte, Nc
    Managed and maintained national voice and data for US Corporate infrastructure.

Michael Winston Skills

Voip Unified Communications Sales Engineering Telecommunications Sip Enterprise Software Strategic Partnerships Telephony Ip Managed Services Networking Cloud Computing Management Project Management Avaya Troubleshooting Solution Selling Data Center Wireless Network Design Cisco Technologies Mpls Avaya Technologies Pre Sales Wan Tcp/ip Lan Wan Sales Ethernet Ivr H.323 Video Conferencing Cti

Michael Winston Education Details

Frequently Asked Questions about Michael Winston

What company does Michael Winston work for?

Michael Winston works for Ibm

What is Michael Winston's role at the current company?

Michael Winston's current role is Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven.

What is Michael Winston's email address?

Michael Winston's email address is michael.winston@ir.com

What is Michael Winston's direct phone number?

Michael Winston's direct phone number is (800) 942*****

What schools did Michael Winston attend?

Michael Winston attended Dominican University New York, Suny Westchester Community College.

What are some of Michael Winston's interests?

Michael Winston has interest in Triathlete Experience.

What skills is Michael Winston known for?

Michael Winston has skills like Voip, Unified Communications, Sales Engineering, Telecommunications, Sip, Enterprise Software, Strategic Partnerships, Telephony, Ip, Managed Services, Networking, Cloud Computing.

Who are Michael Winston's colleagues?

Michael Winston's colleagues are Sadiya Roohi, Travis Smith, Santhosh V Kasabe, Vikraman Selvaraj, Jason Gao, Yuliia Pilarczyk, Laura Binini.

Not the Michael Winston you were looking for?

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    3
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    2 +120637XXXXX

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