Customer Success Manager
CurrentFocused on driving product adoption for Network Performance Management. Ensuring new customer onboarding success for Enterprise Accounts.
Apr 2022 - Present
AeroLeads people directory · profile
Michael Winston Email & Phone Number
Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven
at
IBM
1 work email found
@ir.com
1 phone found area 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven
Location
Queensbury, New York, United States
Company size
Who is Michael Winston? Overview
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Quick answer
Michael Winston is listed as Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven at IBM, a with 512090 employees, based in Queensbury, New York, United States. AeroLeads shows a work email signal at ir.com, phone signal with area code 800, and a matched LinkedIn profile for Michael Winston.
Michael Winston previously worked as Customer Success Manager at Ibm and Senior Customer Success Manager at Ir. Michael Winston studied at Dominican University New York.
Company email context
Email format at IBM
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{first}.{last}@ir.com
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AeroLeads found 1 current-domain work email signal for Michael Winston. Compare company email patterns before reaching out.
Profile bio
About Michael Winston
Michael Winston is a Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven at IBM. He possess expertise in voip, unified communications, sales engineering, telecommunications, sip and 28 more skills. Colleagues describe him as "I had the pleasure of working with Michael during his time as a Solutions Engineer and more recently during his time as a Project and Customer Service Manager at IR. I have never met anyone who truly cares about the customer’s success the way that Michael does. He operates with the highest level of integrity and takes the time to truly understand a customer’s environment, requirements and objectives. Through his thorough approach, he is able to provide valuable insight and guidance… Show more" and "Michael is a focused engineer who has the ability to quickly absorb new technologies and the quirky in's and out's of the IR Solution set. Although fairly new at IR, he has been able to contribute as a team member and has proven instrumental in generating new revenue by building close relationships with the prospects he works with and being responsive to their questions and needs. I am glad Michael is here at IR. Not only is he a great engineer, but he is a personable… Show more"
Listed skills include Voip, Unified Communications, Sales Engineering, Telecommunications, and 29 others.
Current workplace
Michael Winston's current company
Company context helps verify the profile and gives searchers a useful next step.
Ibm
8 roles · 40 years
Michael Winston work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Managed and built strong relationship with customers, service providers, and partner community to continue SaaS revenue growth and product adoption.
Dec 2021 - Apr 2022
Customer Success Manager - Uc West
Focused on key strategic customer accounts to ensure adoption, CSAT, and SaaS renewals.
Jul 2017 - Jan 2022
Project And Customer Service Manager
Delivery of new customer Onboarding ensuring on-time completion for go-live production dates.
Aug 2013 - Jul 2017
Solutions Engineer - Us
Sales Engineering position focused on voice infrastructure real-time monitoring.
Aug 2011 - Aug 2013
Global Systems Engineer
Sales Engineering position (Avaya/Nortel Merger) focused on the Enterprise solutions for Global Accounts.
Dec 2009 - Aug 2011
Global Systems Engineer
Sales Engineering position focused on the Enterprise solutions for Nortel’s Global Accounts. Served as area Voice Architect providing solutions that leveraged Nortel’s portfolio.
Aug 2000 - Dec 2009
Network/Telecommunications Manager
Managed and maintained national voice and data for US Corporate infrastructure.
1987 - 2000
~13 yrs
Team & coworkers
Colleagues at IBM
Other employees you can reach at ibm.com. View company contacts for 512090 employees →
AC
Andy Cookingham
Colleague at IbmEssex Junction, Vermont, United States
View →
SA
Sandy Alberts
Colleague at IbmPhoenix, Arizona, United States
View →
RN
Rakesh Nangunuri
Colleague at IbmHyderabad, Telangana, India
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DB
David Boenig
Colleague at IbmDenver, Colorado, United States
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SA
Shafiq Abedin
Colleague at IbmSan Jose, California, United States
View →
SE
Suganya E
Colleague at IbmBengaluru, Karnataka, India
View →
GJ
Gary Johnson
Colleague at IbmNewcastle Upon Tyne, England, United Kingdom
View →
JF
Jenny Frigon
Colleague at IbmGreater Boston, United States
View →
MA
Michelle Araneta
Colleague at IbmMetro Manila, National Capital Region, Philippines
View →
MM
Maria Majoros
Colleague at IbmHungary
View →
Andy Cookingham
Colleague at IbmEssex Junction, Vermont, United States
View →
SA
Sandy Alberts
Colleague at IbmPhoenix, Arizona, United States
View →
RN
Rakesh Nangunuri
Colleague at IbmHyderabad, Telangana, India
View →
DB
David Boenig
Colleague at IbmDenver, Colorado, United States
View →
SA
Shafiq Abedin
Colleague at IbmSan Jose, California, United States
View →
SE
Suganya E
Colleague at IbmBengaluru, Karnataka, India
View →
GJ
Gary Johnson
Colleague at IbmNewcastle Upon Tyne, England, United Kingdom
View →
JF
Jenny Frigon
Colleague at IbmGreater Boston, United States
View →
MA
Michelle Araneta
Colleague at IbmMetro Manila, National Capital Region, Philippines
View →
MM
Maria Majoros
Colleague at IbmHungary
View →
2 education records
Michael Winston education
Education record
Education record
FAQ
Frequently asked questions about Michael Winston
Quick answers generated from the profile data available on this page.
What company does Michael Winston work for?
Michael Winston works for IBM.
What is Michael Winston's role at IBM?
Michael Winston is listed as Customer Success Manager- IBM SevOne NPM | Focusing on Delighting my Customers | Relationship-Focused | Outcome Driven at IBM.
What is Michael Winston's email address?
AeroLeads has found 1 work email signal at @ir.com for Michael Winston at IBM.
What is Michael Winston's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Michael Winston at IBM.
Where is Michael Winston based?
Michael Winston is based in Queensbury, New York, United States while working with IBM.
What companies has Michael Winston worked for?
Michael Winston has worked for Ibm, Ir, Integrated Research, Avaya, and Nortel.
Who are Michael Winston's colleagues at IBM?
Michael Winston's colleagues at IBM include Andy Cookingham, Sandy Alberts, Rakesh Nangunuri, David Boenig, and Shafiq Abedin.
How can I contact Michael Winston?
You can use AeroLeads to view verified contact signals for Michael Winston at IBM, including work email, phone, and LinkedIn data when available.
What schools did Michael Winston attend?
Michael Winston studied at Dominican University New York.
What skills is Michael Winston known for?
Michael Winston is listed with skills including Voip, Unified Communications, Sales Engineering, Telecommunications, Sip, Enterprise Software, Strategic Partnerships, and Telephony.
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