Morgan Wright Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Chanhassen, Minnesota

- Provided support for Outside Sales by preparing bids, plans, and drawings for new residential construction- Entered orders into an ERP system and into various online cabinetry ordering systems- Provided customer service by working directly with job supervisors and designers to solve problems- Uses 2020 Design (CAD) to draw and price plans for kitchens and bathrooms for homes- Obtained knowledge of 4+ cabinetry lines and each of their SKU’s and exceptions- Maintained… Show more - Provided support for Outside Sales by preparing bids, plans, and drawings for new residential construction- Entered orders into an ERP system and into various online cabinetry ordering systems- Provided customer service by working directly with job supervisors and designers to solve problems- Uses 2020 Design (CAD) to draw and price plans for kitchens and bathrooms for homes- Obtained knowledge of 4+ cabinetry lines and each of their SKU’s and exceptions- Maintained relationships with Job Supervisors from multiple prominent home builders in the Metro by communicating order statuses, discussing warranty concerns, and delivery notifications Show less

Mendota Heights, Minnesota

-Developed the growing Customer Service Department by writing and creating processes-Managed phone calls, e-mails, and walk-ins from external clients-Internally supported Field Sales Representatives and Project Managers with entering quotations and orders, and handling warranty items -Managed aftermarket quotes and orders for closed contract jobs-Generated revenue by sustaining good relationships with customers and providing support-Worked closely with the Service & Install… Show more -Developed the growing Customer Service Department by writing and creating processes-Managed phone calls, e-mails, and walk-ins from external clients-Internally supported Field Sales Representatives and Project Managers with entering quotations and orders, and handling warranty items -Managed aftermarket quotes and orders for closed contract jobs-Generated revenue by sustaining good relationships with customers and providing support-Worked closely with the Service & Install team by seeing the Customer Experience through from quoting a project to closing a project-Helped develop a previously non-existent Warranty Process-Efficient skills in ERP and Microsoft Office Show less

Owatonna, Mn

- Assisted Glazing Contractors by providing quotations on projects 5,000 square feet or less.- Ensured that the dimensions, glass types, and any other applicable information was entered on the quote correctly, minimizing the risk of producing an incorrect glass type.- Has an extensive knowledge of multiple glass types and combinations and their appropriate pricing. - Answer customer questions via phone, e-mail, and fax.- Worked with the Project Manager by providing them with… Show more - Assisted Glazing Contractors by providing quotations on projects 5,000 square feet or less.- Ensured that the dimensions, glass types, and any other applicable information was entered on the quote correctly, minimizing the risk of producing an incorrect glass type.- Has an extensive knowledge of multiple glass types and combinations and their appropriate pricing. - Answer customer questions via phone, e-mail, and fax.- Worked with the Project Manager by providing them with completed quotes needing to be ordered, and by providing pricing for projects not yet quoted.- Writes samples for the sample department, which entails knowing the breakdown of various thicknesses of glass as well as other components of glass makeups.- Has an extensive understanding of various types of coatings, silkscreens, spandrels, air spacers, and silicone that Viracon creates.- Participated in a continuous improvement Kaizen involved with the Accounts Payable Department where my brainstorming, organization, and teamwork skills were exercised. Show less

Owatonna, Minnesota

Knowledge:-Has a full understanding of the the various and intricate glass types that Viracon produces. This includes special coatings, laminates, etc. that vary from make-up to make-up. With this comes the need to understand the rules and restrictions of production. For example, what sizes can be produced, in what order, etc.-Well versed in the processes of production, the order of said processes,and how safety and precision play a role in making a quality product.Daily… Show more Knowledge:-Has a full understanding of the the various and intricate glass types that Viracon produces. This includes special coatings, laminates, etc. that vary from make-up to make-up. With this comes the need to understand the rules and restrictions of production. For example, what sizes can be produced, in what order, etc.-Well versed in the processes of production, the order of said processes,and how safety and precision play a role in making a quality product.Daily Tasks:-Assisted Project Managers and Estimators from all Sales Regions, including International Sales; with inputting Forecast Order data, writing orders of various sizes, sample orders, and verifying all orders before they are sent to production. This includes verifying that the order Viracon receives from the glazing contractor, matches the order that is put into the system. -Key verify small orders for Project Managers to ensure that the dimensions, glass type, etc. was entered into the system correctly -Entered take-off information for quotes into Viracon’s ordering system for Estimators-Wrote small orders for Project Managers, and enter each lite’s dimensions, glass type, offsets, shapes, and drawing information into the system-Wrote samples for the sample department, which entails knowing the breakdown of various thicknesses of glass as well as which coating, silkscreen, or spandrel belongs on which surface of the glass-Has a solid understanding of various types of said coatings, silkscreens, spandrels, air spacers, and silicone that Viracon creates Show less

Owatonna, Mn

- Assisted customers with product choice, pricing, and general knowledge of Gopher, Gopher Performance, Play with a Purpose, and Moving Minds- Was knowledgeable in the returns and quote processes to ensure customers receive the best service- Provided kind and caring customer care to all who ordered from Gopher- Well versed in systems such as, but not excluding Oracle and Avaya- Used Xcel, Word, and other Microsoft Office systems daily

Winona, Minnesota

- Make personal phone calls to the University alumni, faculty, and friends of Winona State University to update alumni records- Help raise funds for the University Annual Fund, Unrestricted Fund, and Warrior Club institutions- Has raised with individual phone calls to alumni, faculty, and friends, over $6,000 for Winona State University

St. George, Ut

- Assisted the Human Resources Department of a 400 employee, architectural glass fabrication, manufacturing facility.- Performed tasks associated to new employee hiring, records management, and retention.- Performed the duties of the front office receptionist when required, to include filing, and answering phones.- Assisted with the auditing of I-9 Immigration records.- Is experienced with the computer system HRIS