• Balance a demanding 15-hour weekly across 3 shifts alongside academic and multiple extracurricular commitments.• Engage with over 100 customers nightly, ensuring a high level of consistent satisfaction and personalized service• Collaborate effectively with a team of over 15 coworkers to maintain service excellence and operational efficiency

• Assist 100+ students weekly both in-person and virtually, resulting in a top 1% ranking of all centers statewide• Communicate the progress of over 100 students to parents monthly, enhancing parent-instructor transparency• Train fifteen instructors and hold bi-monthly meetings, leading to a consistent increase in instructor proficiency

• Oversaw day-to-day operations of a large academic department, effectively managing over 120 TAs and students• Oversaw the management of nearly $25,000 of funding from grants, city councilmembers, and parent contributions• Planned and executed large-scale opening and closing ceremonies, managing logistics for around 150-200 attendee

• Coordinated with over 20 organization leaders to successfully plan and host 10 major campus-wide events annually• Optimized three communal workspaces and lounges, planning events to bolster student engagement in the spaces• Provided technology and lighting support for cultural and seasonal events and performances throughout the center