Chad Smith Email & Phone Number

Cincinnati, Ohio, United States

• Facilitate and coordinate data and system integration discussions between clients, other vendors, and MYS.• Present, propose, plan, and maintain trade show mapping and data solutions, to a diverse range of organizations.• Experienced in API's/webservices and integrating external systems with MYS.

Cincinnati, Oh

• Project manage for 30+ annual events each year. • Work hand in hand with some of the largest trade shows in the United States, with a focus on maximizing overall event efficiency. • Train clients, exhibitors, and attendees in the use of Map Your Show software, using orientation and training sessions, on an as needed basis.• Answer technical support calls and emails regarding show management, exhibitor services, and attendee support inquiries. • Work closely with clients, to make sure they are utilizing the proper MYS components, to guarantee their software needs are being met.• Coordinate and support clients use of the floor plan, online directory, conference management, exhibitor data collection, and mobile app services.• Collaborate with cross functional teams to deliver continued growth and value to clients, and the Map Your Show product.• Provide a consultative focus on new and existing business for MYS.• Travel onsite for event support, to prepare/maintain product locator kiosks and onsite booth sales software.

Cincinnati, Oh

• Project manage for 30+ annual events each year. • Train clients, exhibitors, and attendees in the use of Map Your Show software. • Work hand in hand with some of the largest trade shows in the United States.• Provide a consultative focus on new and existing business for MYS.• Present, propose, plan and maintain trade show mapping solutions to a diverse range of organizations.• Collaborate with cross functional teams in order to deliver continued growth and value.• Proficient in HTML, CSS & AutoCAD.

Madisonville, Oh

∙ Primarily focused on providing solution based improvements to customers’ accounts through promoting additional banking products and services to existing customers while providing personalized customer care via inbound customer calls.∙ Specializes in customer account servicing, customer retention, and support for other departments of the bank.∙ Accurately enters and confirms customer information into database; initiates and/or completes proper request forms.∙ Provides accurate information to the customer. Explains products and policies to the customer in a clear, concise manner, and follows up with customer when required.

Cincinnati, Ohio Area

∙ Built my own “Book of Business,” containing diverse clientele from multiple industries, utilizing various types of equipment; from all over the country, and even into Canada. ∙ Negotiated rates and expenses with customers and carriers to reach profitable margins, while still ensuring quality service and dependability.∙ Coordinated multiple customer freight requests simultaneously from start to finish.∙ Researched and evaluated market trends, numbers of trucks in given locations, commonly run lanes, fuel prices, and the effects that these present to freight costs and doing business in a given area.

Milford, Oh

∙ Assisted in soliciting, collecting, and inputting donations for annual fundraising efforts. ∙ Prepared membership mailings, donation requests and fundraising requests for mailing.∙ Marketed programs and events through mailings, online media, and published media outlets. ∙ Assisted in writing and proofreading press releases and quarterly publications.

Bachelor Of Arts, Political Science, History

Master Of Arts In Teaching, Secondary Social Studies