Nadia Yousuf Email & Phone Number

I am a Principal Analyst and Head of the Exchange Division at Customer Management Practice (CMP), a global leader in research, marketing, and events for the customer management sector. With over 10 years of multimedia experience and an MBA in Finance, I am passionate about delivering high-quality events that address senior executives' needs and challenges from the world's most prominent companies.As the leader of CMP's Exchange portfolio, I set the strategic vision and product strategy for 10+ Live/In-person and Virtual events per year, covering various topics, trends, and technologies in customer experience, customer service, marketing, and employee experience. I collaborate with key stakeholders from multiple business units, from launch to delivery, including sales and marketing teams, to achieve growth and innovation through existing and new product offerings. I also leverage my content creation skills and industry network to craft top-quality events that feature the world's most innovative, entrepreneurial, and visionary leaders. I aim to empower and inspire the customer management community with cutting-edge content, best practices, and networking opportunities.

Listed skills include Management, Crm, Team Leadership, Leadership, and 23 others.