Natalie Fisher Email & Phone Number

Palo Alto, Ca, Us

Palo Alto, Ca, Us

I do AI/ML stuff now.

Palo Alto, Ca, Us

Part of innovation labs that works with partners, customers, and VMware teams to identify cutting edge innovation opportunities from industry and from research that are 1-2 years ahead of the roadmap. The goal is to strategically invest to accelerate new technology delivery.

Palo Alto, Ca, Us

I work on VMware Tanzu. My focus was on AWS, overall user experience, identity and access management, package management, and EKS LCM.

Seattle, Wa, Us

My main area for product growth and strategy is around the Automate platform which provides complete operational visibility into the coded enterprise. The uniqueness of this product compared to other Chef products is that it is the only UI for the company, which grants me the opportunity to work with multiple product managers and understand their needs as well as external customer needs. Notable deliverables:- IAM (see attachment below to learn about Automate's IAM implementation)- InSpec waiver reporting- Adding Habitat visibility to AutomateResponsibilities:- Led a team of twenty engineers and UX designers- Develop product roadmaps for the visibility platform, which includes information from all Chef Products- Created and implemented new product management workflow within the product team- Work with AWS on integration Chef Automate for AWS OpsWorks- Work with marketing and sales to provide customer training, pricing, and release of blog posts- Mentor junior product managers as well as junior engineers and UX

Santa Clara, California, Us

Data Science

Santa Clara, California, Us

My main area of responsibility is Spotfire On-premise and Cloud Platform where I:- Develop product roadmaps and statements of direction for the platform, including cloud, by using prioritization models that reflect customers' and market's needs through interviews, usability studies, and research- am Responsible for combining features to support backend platform and cloud as well as cloud security- Develop requirements and specifications, prioritize features, build consensus and deliver required technical data and creative materials to our engineers- Facilitate communication and track tasks throughout the development process between a variety of internal teams including engineering, marketing, PR, creative, customer support, and executives- Work closely with engineering and marketing to understand upcoming product improvements and changes in the user experience- Present new features internally and externally to stakeholders and customers - Follow through with the marketing team to maximize visibility and uptake of newly launched products and features

New York, Ny, Us

- Manage platform that has four different types of online high stakes tests- Create and drive quarterly and yearly business and technical roadmaps- Provide updates to executives and C-Level on performance, metrics, and release information- Drive and plan MVPs for replatform efforts for multiple products- Analyze areas of inefficiency then create and promote methods for improvement

Burbank, Ca, Us

NDA Project- Understand Stakeholders SW Roadmap and work with Business and Engineering to gather requirements- Facilitate feedback loop between Bus/Eng for requirements definition- Translate requirements into User Stories- Own Product Backlog prioritization- Drive User Story grooming, preparing stories for sprint backlog- Participate in Bug Triage to help validate and prioritize

Seattle, Wa, Us

- Redesign user workflow for online gift card purchases to create a more engaging experience- Integrate unique product delivery, Tweet-a-coffee, and customer engagement strategies with popular social networking platforms- Enhance online card management by simplifying functionality and streamlining design - Lead development/QA teams to improve customer facing applications for web/mobile- Work with business customers to define goals, deliverables, while managing expectations and keeping company and client needs in focus

San Francisco, California, Us

- Researched structure of LDAP and set up collaborative meetings between development and operations team to define improvements to layout of LDAP and how systems interacted with it- Created requirements to grow and improve Demandware platform to meet company vision and customer needs- Facilitated business/design reviews with product management, architects, QA, development, and documentation to present vision and requirements for new features- Interviewed and managed relationship with contractors to improve Japanese Search functionality- Researched Jive backend to understand capabilities and how Jive interacts with Demandware LDAP to improve and better utilize functionality

Boston, Massachusetts, Us

- Develop product roadmaps, product concepts, business cases, and commercial requirements for Batch, Unify, and Radar- Analyze and compare market needs and competitors’ products- Interview buyers, users, and internal users for feedback and improvement suggestions for products- Act as the product champion and user advocate throughout all stages of the RUP cycle- Manage team of developers and project managers based in London (UK) to incorporate customer and market needs into product development plans- Launch new product releases for the following groups: Professional Services, Sales, Marketing, Business Development, Customer Account Managers, Technical Support, Project Managers, and Product Managers- Work with others on the Marketing team to assist in the development of marketing programs and sales tools- Participate in a global (London, France, Australia, Malaysia, and Boston) project to create a new product that will streamline our current product offerings- Define the following processes: How all the different business units work together, Product workflows, and Creation of Siebel lines- Provide support for Product Helpdesk- Responsible for keeping Experian QAS compliant with CanadaPost and the United States Postal Service- Provide leadership and direction with the technology, process, product, sales and support teams

Boston, Ma, Us

- Developed product requirements for existing products through work with customers, prospects, sales, and internal users, and analysis of the overall market needs and competitive products- Interviewed users and buyers to develop profiles for use in writing user-focused requirements and for use by the development team- Acted as the product champion and user advocate throughout all stages of the product development lifecycle- Analyzed existing data including help desk calls, implementation metrics, defects and errors to prioritize enhancements in upcoming releases- Worked with the engineering team to incorporate customer and market needs into product development plans- Defined and implement product demonstrations for the sales team- Trained the sales force and internal users on new product features and benefits - Launched product releases to both internal and external users by preparing training plans, feature benefit highlights, process changes and FAQs - Analyzed technical and competitive environment and make recommendations about platform and the technical direction of the product- Worked with others on the Marketing team to assist in the development of marketing programs and sales tools

Jacksonville, Fl, Us

- Defined and documented scope, requirements, process flows, workflows, screen flows, use cases and user guides- Managed clients’ expectations and scope of projects - Worked cross-functionally with Development, QA, Client Development Managers, Marketing, and Relationship Managers across multiple locations to a ensure successful delivery of software enhancements- Created new documentation formats - Developed, documented, and implemented a new project process- Trained Client Development Managers and Support on new functionality of the Benefits Payment System application- Presented new functionality and project milestones to external clients- Reviewed Technical Design and QA documentation- Documented new software enhancements and data exchange (EDI/Web Services) for clients- Worked in parallel on multiple complex technology projects- Responsible for developing a new external site for end users

Falls Church, Va, Us

- Supported SPIDERS software development activities- Defined and documented requirements, analysis and tracking, software testing, and defect tracking- Managed customer relationships and provided customer support- Analyzed project activities and translated project requirements to appropriate documentation (e.g. Continental United States Operations (“CONOPS”) and project plans)- Developed documentation, developed processes, and adhered to Quality Management System- Worked across projects and assisted functional and technical leads as needed- Attended client conferences and provided training across multiple US locations

- Created specification and configuration of software products for pharmaceutical industries- Defined and documented requirements, use cases, user guides, and marketing material for product- Trained clients in the use of CRF software on PDAs- Translated user guides to various languages with external vendors- Managed project timelines for clients- Managed customer relationships and ensured customer satisfaction- Interfaced with application developers and validation specialists on a day to day basis to ensure project deliveries- Developed documentation, processes, and adhered to in-house quality assurance process - Attended client conferences and provided training across multiple US locations and multiple European locations

The Information Technology Development Program (ITDP) is a 2-year program that enables individuals to experience different areas of IT. I was involved in ITDP for 2 years working in the following areas: Oral-B, Process Quality Management, Global Infrastructure Systems, and Corporate Business Systems. Below are my achievements in those areas: -Attended Six Sigma (Process Improvement Methodology) Green Belt training for DMAIC-Managed a project to reduce backlog cases in the Global Help Center by 50% and increase efficiency of Global Help Center resolutions-Identified and developed processes to maintain the backlog in the Global Help Center at a reasonable level-Developed the projects' automated testing life cycle and implemented a standard where there was none-Executed load/stress testing for the Renaissance project and provided data analysis to the customer-Co-managed the re-architecture of gillette.com/investors, including scope identification, development, migration to a new platform, and content enhancement-Supported Corporate initiatives including CCBN Investors, new Product Launches, Interactive Communications, and Executive Projects

Bachelor Of Science, Computer Science

Modern Fiction

Japanese Language

Education record

Masters Certificate

Master Of Business Administration - Mba, Business Administration And Management, General