I am a recent master graduate, who is looking forward to be associated with a progressive and innovative organization that gives scope to apply my knowledge and skills, and to be a part of a team that dynamically working towards the growth of the organization.With a solid background in technical support and customer service for more than 3 years. Skilled in troubleshooting and resolving hardware, software, and network issues efficiently. Known for managing support requests effectively and implementing process improvements for enhanced productivity. Strong communicator with a knack for problem-solving and time management. Dedicated to maintaining high satisfaction levels and fostering a culture of continuous improvement.I understand the value of time management and clear communication, and I have an adaptable style of working which helped me to mould myself to different environments.Seeking career opportunities in Canada. Would love to hear from you. Let’s connect.