Database manager of Cartegraph for the DPW. Designs reports for various end users. Trained staff in the use of the software package. Responsible for the integrity of the data within the program. Designs all newspaper ads and handouts for the department. Maintains the information on the departmental section of the Township website and the department's Facebook page. Speaks with residents daily to schedule collections and troubleshoot issues. Designed the first bilingual handout about curbside recycling. Responsible for the collection of commercial recycling data and the preparation of annual recycling report for submission to the State. In addition, I work in the Township's Channel 15 TV studio recording and broadcasting all Township Council, Planning and Zoning Board meetings. Design basic graphics for each broadcast. Tape various other events on behalf of the Township.

Personally responsible for all the correspondence, typed materials and presentations for the Executive Director. Manage master museum calendar, schedule appointments for the Director and greet all guests of the Director. Manage, coordinate and produce the schedules and correspondence for 21 Board-level Committees and Subcommittees. Additionally responsible for all the logistics concerning Board-level meetings within the museum as well as those meetings taking place off site. Coordinate all aspects of the Annual Meeting of the Board of Trustees including printed materials, catering, set up, research and recommend speakers. Coordinate travel arrangements for Executive Director as needed. Take, produce and distribute minutes for all Board of Trustees meetings and other Board-level meetings as directed. Maintain all committee and Board mailing and membership lists. Provide administrative support to all Director-level staff for work on special and ongoing projects and/or as needed. Also responsible for daily troubleshooting of network and end-user computer issues. Delegate tasks to outside consultant and follow through until issue resolution.Coordinated annual museum Staff Retreat in 2002 and 2003. Event was 10% under budget each year. Coordinated annual staff appreciation event and staff museum exchange visit in 2002 and 2003. Results of staff surveys of each event indicated more than 68% of the staff felt their expectations were exceeded. Nominated as Co-Chair of the Communications Committee, a staff ad hoc committee.Chair of the internal Safety Committee. Active participant of the museum’s Green Committee. Co-lead the staff training for the transition to a greener workplace. Lead and designed training materials for “brown bag lunch” staff training sessions about using Microsoft Word, Excel and PowerPoint.

Prioritized and prepared documents and presentations using Word, Excel, Access and PowerPoint for new and existing clients. Provide information and sell services to existing and prospective tenants regarding available services and fee structure. Trained numerous tenants to help them best utilize their personal computers. Prepared and managed client billing using QuickBooks Pro. Trained three new employees and new owners on all aspects of daily operations. Consultatively interviewed and hired two employees.

Set up all aspects of office operations for this new business. Designed and maintained Excel spreadsheet for pricing information including calculations for profit and sales tax. Tracked inbound service calls and scheduled technicians. Designed sales marketing literature. Sold services to new and existing clients with an emphasis on the training programs. Selected end user software training materials; used pre-class and follow-up assessment tools and delivered programs to clients in the Microsoft Office Professional suite of software. Trained over 100 people at 12 client companies with documented customer satisfaction. Cut office-operating expenses by 6% in 1997 and 8% in 1998

Managed raw materials inventory over $600,000. Group Leader of ten work-team members. Wrote and implemented procedures and supported all functions relating to ISO 9002 registration for Purchasing, Raw Materials Receiving, and for Finished Goods Shipping departments. Selected to participate in project to revamp the Corporate Employee Handbook, “Covenants and Contracts”. Wrote and edited various chapters. Participated in Corporate Diversity Education program. Selected as member of the Diversity Advocacy Committee and received this designation as a secondary job title. Trained to delivery diversity education program to additional teams throughout the country following prescribed courseware. Trained as a peer-to-peer conflict resolution specialist. Facilitated successful conflict resolution on many occasions. Decreased raw materials inventory through just-in-time concepts by 23%. Submitted and implemented cost savings ideas over $60,000. “Covenants and Contracts” cross-functional Team was nominated for Team of the Year 1995. Employee of the month January 1990, March 1993.