Nancy Krauss

Nancy Krauss Email and Phone Number

Customer Service Representative @ Discover Financial Services
New Castle, DE, US
Nancy Krauss's Location
New Castle, Delaware, United States, United States
Nancy Krauss's Contact Details

Nancy Krauss work email

Nancy Krauss personal email

n/a
About Nancy Krauss

I have a strong work ethic with an intent to succeed. I have experience in customer service, while serving in many roles in the banking, collections, and the medical insurance fields.

Nancy Krauss's Current Company Details
Discover Financial Services

Discover Financial Services

View
Customer Service Representative
New Castle, DE, US
Website:
discover.com
Employees:
21509
Nancy Krauss Work Experience Details
  • Discover Financial Services
    Customer Service Representative
    Discover Financial Services
    New Castle, De, Us
  • Discover Financial Services
    Customer Service Representative
    Discover Financial Services Sep 2019 - Present
    New Castle, Delaware, United States
  • Allstate
    Licensed Insurance Agent
    Allstate Mar 2019 - Aug 2019
    Wilmington, Delaware
    As a Licensed Insurance agent, I sold auto and home policies to new customers through inbound and outbound calls. Inbound calls were company made leads and outbound calls were self generated leads. I serviced existing customers questions, filed claims, and filed appeals. I set up payment plans and instructed customers on how to use phone apps and how to install equipment for mileage tracking.
  • Bank Of America
    Preferred Credit Card Fraud Analyst
    Bank Of America Apr 2018 - Feb 2019
    Newark, Delaware
    I worked in the preferred credit card fraud department taking inbound calls. These calls may result in blocked cards that needed to be unblocked or closed down for fraud. I researched and tracked fraud and filed claims and disputes. For preferred customers it was required to have top-notch fast customer service skills and to de-escalate every call.
  • Barclaycard
    Senior Collections Account Manager Iii
    Barclaycard Jul 2009 - Dec 2017
    Newark, Delaware
    As a senior collections account manager III, I worked all stages of delinquency beginning at 3 months up until the day after chargeoff. Developed payment plans, created settlements, and followed up on previous payment plans that missed payment. Took escalated calls for co-workers to calm the customer as a second voice. Assigned to train new hires and walk floor for education.

Nancy Krauss Skills

Leadership Loan Servicing Customer Experience Fraud Detection Banking Account Management Sales Customer Satisfaction Insurance Sales Collections Credit Risk Customer Relationship Management Strategic Planning Aml Underwriting Microsoft Office Microsoft Word Contact Centers Microsoft Excel Training Customer Service Property And Casualty Insurance Management Project Management P&c License

Nancy Krauss Education Details

Frequently Asked Questions about Nancy Krauss

What company does Nancy Krauss work for?

Nancy Krauss works for Discover Financial Services

What is Nancy Krauss's role at the current company?

Nancy Krauss's current role is Customer Service Representative.

What is Nancy Krauss's email address?

Nancy Krauss's email address is na****@****ver.com

What schools did Nancy Krauss attend?

Nancy Krauss attended Kaplan University, Goldey-Beacom College, Us Army, Howard Career Center.

What skills is Nancy Krauss known for?

Nancy Krauss has skills like Leadership, Loan Servicing, Customer Experience, Fraud Detection, Banking, Account Management, Sales, Customer Satisfaction, Insurance Sales, Collections, Credit Risk, Customer Relationship Management.

Who are Nancy Krauss's colleagues?

Nancy Krauss's colleagues are Jimena Moreno, Darla Tassainer, Carley Bastel, Katheryn Smith, Popm, Alex Johnson, Elayne Campos, Jayant Premkumar.

Not the Nancy Krauss you were looking for?

  • Nancy Krauss

    Senior Training Specialist At Panduit
    Atlanta Metropolitan Area
    3
    earthlink.net, aol.com, adreima.com

    4 +141034XXXXX

  • Nancy Krauss, MS.Ed.

    Talent, Learning, And Performance At The Team, Individual, And Organizational Levels
    Miami, Fl
    1
    aol.com
  • Nancy Krauss

    Systems Analyst At Township Of North Brunswick
    North Brunswick, Nj
    3
    northbrunswickonline.com, earthlink.net, northbrunswicknj.gov
  • Nancy Krauss

    Talent Management At Gentiva
    Miami, Fl

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.