Nancy Lopez Email & Phone Number

Brooklyn, New York, United States

• Create letters of employment, offer letters, salary adjustments, promotion letters and other necessary documents while ensuring accuracy and timely processing of all updates and changes
• Provide guidance to associates on policies and procedures, best practices and standard operating regulations. Interpret and apply information from the Associate Handbook and other resources
• Participate in the onboarding process from the moment of hire including orientation improvement and facilitation, office preparation, IT request submission and new hire check-in
• Responsible for accurate record keeping and ensuring all reports are in alignment with org charts and budgets
• Support the annual performance management process in drafting communications, pulling weekly status reports, and ushering the process through until completion
• Conduct exit interviews and submission of separation documents

Wayne, New Jersey, United States

• Adhere to the department’s support processes to complete all employee new-hires, terminations, transfers, etc.
• Maintain weekly/monthly reports and audits related to HR for distribution to all appropriate parties.
• Work with internal/external business partners on employee relations and provide necessary support where needed.
• Work with HR management to devise and update policies based on changing industry and social trends.
• Administer new hire inductions making new employees feel welcome and ready to succeed.. Set up store locations through internal systems to institute commission structures.
• Provide a high level of customer service offered to employees, business partners, and executives.

Newark, NJ

• Screen and input client information into the Prevail system to formulate necessary documents for claimants
• Prepare cases by requesting necessary medical records from doctors and hospitals
• Upload medical records and other documents to the Social Security Electronic Express for each case
• File appeals for the Social Security Administration and Appeals Council
• Prepare legal documents to be sent directly to clerks and judges
• Prepare letters for Welfare and other government offices for claimants.

Parsippany, NJ

• Completed and collected paperwork necessary for real estate closings which included communication with lenders, realtors, and clients
• Collected funds in escrow and sent payments to all appropriate parties to complete transactions once closing was finalized
• Revised and edited deeds and other documents to have recorded by counties
• Notarized documents and assisted in explaining closing procedures

• Assisted customers with inquiries, disputes, and troubleshooting issues in a friendly, timely, and efficient manner.
• Collaborated with different departments to provide a resolution for customer issues/grievances
• Assessed customer account history and specific circumstances to independently make decisions, developing temporary/alternate solutions when immediate solutions could not be provided

Secaucus, NJ And Union, NJ

• Coordinated candidate interview schedules and answered any questions that arose
• Recorded and maintained candidate profiles using applicant tracking systems to create a pool of talent
• Performed reference checks on potential hires as determined by the recruiter
• Worked with Human Resources staff to recruit, interview, select, hire, and employ 50 or more employees

Union, NJ

• Oversaw all aspects of hiring process for over 20 employees
• Scheduled, organized and directed staff assignments for a team of 10-20 to ensure maximum efficiency
• Communicated, executed, and managed various marketing and merchandising programs
• Managed store revenue and limited shrinkage

Secaucus, NJ

• Monitored office operations and coordinated maintenance of office equipment
• Prepared and modified documents including correspondences, reports, drafts, memos and emails
• Managed and scheduled appointments of deliveries with customers

Master'S Degree, Human Resources Management And Services

Paralegal Certification

Bachelor Of Science (B.S.), Double Major, Psychology And Criminal Justice