Nancy M. Email & Phone Number

Houston, Tx, Us

•Developing and maintaining batch scheduling processes using C code in Visual Studio and VS Code.•Utilizing Azure for cloud-based batch management, ensuring seamless integration and execution of batch jobs.•Collaborating with cross-functional teams to troubleshoot and optimize batch scheduling tasks in C.•Implementing automation tools and monitoring batch job performance to improve efficiency and reduce errors

United States

• Built customer relationships through a friendly and approachable tone and a positiveattitude that fostered trust and loyalty.• Acted as a liaison between customers and the cleaning team, effectively representingcustomer feedback in shaping strategy and product direction.• Assisting in sales by guiding customers through the sales process and achieving a 30%conversion rate.• Collaborated seamlessly with internal teams, presenting the product roadmap tocustomers and ensuring timely updates on features and enhancements relevant to theirneeds. strategy, resulting in a 10% reduction in customer churn.

• Managed and trained a team on what stock the store needed based on data and how toauthenticate stock.• Overseeing all aspects of store operations, including inventory management, customerservice, and loss prevention.• Proactively sought ways to optimize internal processes for efficiency, ensuring scalabilityas the customer base expanded.• Achieved a 20% increase in customer retention through the use of social media as well aspersonalized communication.

• Served drinks for customers while maintaining cleanliness in the cafe.• Balanced daily cash drawers• Explained drink formulations to customers• Computed sale prices, total purchases and processed cash or credit payment

•Achieved $125,000 worth of sales while working part time within a year• Assisted in home design appointments, working alongside designers to help clients choose the right products for their homes.• Worked stock room, organizing constant flow of new products and kept an orderly stock room.• Translated product details to foreign customers

Bachelor Of Arts (B.A.), Communication And Media Studies

Graduate of University of Houston with Honors

Teksystems/ Gainwell C-Unix Bootcamp, Computer Programming,

Rigorous 11.5 week bootcamp providing academic and hands-on experience focusing on C- programming language, Unix/Linux, Scrum Agile.