Nancy Ortiz Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

San Jose, California

San Jose, Ca

Plan and execute PR related eventsPlan, organize and execute Mi Pueblo Scholarship in partnership with The School of Arts and CulturePlan and execute the scholarship community fundraiser campaign in all 15 Mi Pueblo SupermarketsAward donations to community organizations and schoolsUpheld Mi Pueblo’s nutritional campaign, Salud y Belleza. Planned and executed a monthly nutritional cooking class in partnership with a nutritional expertMaintain the monthly employee newsletter, El Nuevo Mensajero. Wrote articles about empowered employees and eventsExecute marketing events. Promotions for concerts, sports gamesConsumer market researchAnalyzing consumer insightsProject Lead for Mi Pueblo and Cardenas Market online customer survey, La NetaSupported social media pages for Mi Pueblo Food Center and Cardenas MarketsManaged the marketing budget ranging between $3 million to $8 millionResponsible for all marketing invoices, reimbursements, mileage and marketing accounts receivable

San Jose, Ca

Welcome guest by greeting them to the Corporate OfficeAnswering, screening and redirecting phone callsOrganizing and managing the times for meeting roomsSorting mailHandle customer complaints, concerns and inquiries by phone, person, email, social mediaCalm angry customers and regain their trust Give customers the best solution to their problemRelay complaints to the appropriate department to take immediate corrective actionArchive all complaints and send send a monthly report to Operations Team

Santa Clara, Ca

Manage inventory for West coast and East coast company storesPayroll, ensuring all timesheets are correct and submitted on schedule by all employeesCreating staff schedules and accommodating employees accordinglyCreate and submit purchase orders to ensure all stores have merchandiseInventory control and receiving purchase ordersProvide excellent customer service to all internal and external employees at our storesAnalyze and submit monthly sales reportsTrade shows for brand marketing, employee travel store, pop-up stores

Merchandising storeTaking phone and email ordersFace to face customer serviceWorked at various company special events such as Cisco Live, Nvision, and ISMCMaking sure customer needs were metKeeping the store organized and well stocked