Nancy Silva

Nancy Silva Email and Phone Number

Regional Human Resources Manager @ Savers
El Paso, TX, US
Nancy Silva's Location
El Paso, Texas, United States, United States
Nancy Silva's Contact Details

Nancy Silva work email

Nancy Silva personal email

About Nancy Silva

A highly skilled and knowledgeable professional with human resources and call center experience. Extensive knowledge in staff recruitment, retention, training and development. Decisive people-centric leader with high-level success in exceeding organizational goals, surpassing project expectations and meeting deadlines. Bilingual in English and Spanish with a Master’s degree in Business Administration (MBA)

Nancy Silva's Current Company Details
Savers

Savers

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Regional Human Resources Manager
El Paso, TX, US
Nancy Silva Work Experience Details
  • Savers
    Regional Human Resources Manager
    Savers
    El Paso, Tx, Us
  • Savers
    Regional Human Resources Manager
    Savers Jan 2019 - Present
    Sw Region
    Savers has a big heart and an even bigger vision; We’re a big little company that makes an impact in real ways, every day. We’re an impressive thrift store, a community champion and a revolutionary recycler. And we’ve been at it for more than 60 years! Since our humble thrift shop beginnings, we’ve come a long way in the secondhand space. We’ve grown from a single shop to a global reuse champion.Savers is a purpose-driven thrift retailer offering quality used clothing andhousehold goods at our 330 stores in the U.S., Canada and Australia. In the last year alone, we have helped divert more than 650 million pounds of material from landfills. As champions of reuse, we’re committed to keeping one-of-a-kind finds out of landfills. We know that with every thrift purchase or decluttering drop-off, you’re helping protect the planet and supporting your community.We purchase used clothing, household goods and textiles from nonprofitorganizations to extend the life of used goods and reduce what ends up in thelandfill. Over the past 10 years, Savers has paid its collective nonprofit partnersmore than $1 billion, money that helps fund programs in your community. Your one-of-a-kind finds are given a second chance to be loved again. The culture here is open, affirming and entrepreneurial. Working here means solid career development. It means feeling appreciated and challenged. And it means positively impacting customers, donors, your community and the environment.Our culture is as unique, sought-after and cherished as the items we sell.A big part of that is because we recognize that our success is due entirelyto our team members.Our Purpose: Champion reuseOur Core Values:Do the right thingCelebrate uniquenessMake service count Find a better wayMake an impact
  • Savers
    Sr. Human Resources Generalist
    Savers Mar 2014 - Present
    El Paso Call Center /Savers
  • University Of Phoenix
    Student Support Specialist Military Division
    University Of Phoenix Jun 2011 - Nov 2013
    Fort Bliss, Texas
    Provided exceptional student experience by effectively managing resources and territory. Remained informed and knowledgeable about UOPX program offerings to educate and advise Department of Defense students. Conducted individual and group presentations for potential military students. Participated at military sponsored events such as the USO, Unit Education Fair Events, ACAP /TAP, and In-Processing to disseminate programs being offered to prospective students. Identified new opportunities in promoting educational products. Called referrals, set appointments, obtain leads, prepared power point slides and assist with briefings. Participated in lead generating events with Fort Bliss Army installation and surrounding areas.
  • Citi Mortgage
    Collection Supervisor
    Citi Mortgage May 2005 - Oct 2010
    Managed teams of 20-25 loss mitigation representatives offering account resolution options to clients. Developed and put into practice detailed performance guidelines and formulas to track daily and monthly performance. Completed and administered monthly, semiannual and annual performance reviews. Discreet handling of sensitive human resource issues including corrective actions. Completed daily administrative tasks including scheduling, attendance, and reports while maintaining organized individual employee side files. Actively reduced employee turnover by improving the collection process and providing frequent formal and informal feedback sessions. Assisted in starting up the collections unit in Tucson, AZ. resulting in a seamless transition of the Phoenix center closure while maintaining the clients’ needs at an escalated level.
  • Green Tree Servicing
    Collections Supervisor, Collection Agent
    Green Tree Servicing Jan 1997 - Apr 2005
    Responsible for developing, coaching, monitoring, and motivating a team of eleven collectors to achieve production goals in a specialized sub-prime home equity subdivision. Planned and directed work flows in a portfolio of more than $80 million in segregated loans requiring additional collection effort. Consisting of Early Out loans, Skip Trace loans, and High Balance loans 22-29 days past due with balances =>$80,000. Developed and put into practice detailed performance guidelines and formulas to track daily and monthly performance including dollars collected.

Nancy Silva Skills

Time Management Recruiting Call Centers Human Resources Performance Management Management Employee Relations Process Improvement Microsoft Office Team Building Risk Management Training Project Management Performance Appraisal Credit Customer Satisfaction Banking Leadership Program Management Staff Management Targeted Selection Interviewing Customer Service Compliance/quality Control Production Analytics Performance Evaluation

Nancy Silva Education Details

  • University Of Phoenix
    University Of Phoenix
    3.97
  • University Of Phoenix
    University Of Phoenix
    3.7 Gpa

Frequently Asked Questions about Nancy Silva

What company does Nancy Silva work for?

Nancy Silva works for Savers

What is Nancy Silva's role at the current company?

Nancy Silva's current role is Regional Human Resources Manager.

What is Nancy Silva's email address?

Nancy Silva's email address is na****@****ail.com

What schools did Nancy Silva attend?

Nancy Silva attended University Of Phoenix, University Of Phoenix.

What skills is Nancy Silva known for?

Nancy Silva has skills like Time Management, Recruiting, Call Centers, Human Resources, Performance Management, Management, Employee Relations, Process Improvement, Microsoft Office, Team Building, Risk Management, Training.

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