Nancy Smith Email & Phone Number

Greater Nashville Area, TN

Manager of a team of Clinical Analysts supporting Laboratory and Imaging applications

Franklin, TN

Franklin, TN

• Support the new CPOE product for corporate hospitals in order to meet Meaningful Use requirements
• Serve as a liaison between corporate business partners and the software vendor product management team to relay business requirements that meet organizational goals
• Provide subject matter expertise and leadership to a team of analysts responsible for creating training materials, evidence based order set maintenance, and data analysis
• Develop and maintain the corporate CPOE model environment

⦁ Perform workflow analysis and process review for TeleIntensivist Service Line.⦁ Perform program and technology review of the Consult Coordination Center and develop a technology overview of current process for the call center.⦁ Develop Business Requirements document and proposal for the Consult Coordination Center.

Healthcare Management Systems, Inc.

• Lead the design and development of HMS clinical products by researching regulatory, competition and industry trends and reviewing customer needs to develop product strategy, design plans and schedules.
• Lead and manage an agile SCRUM team throughout the project to gain consensus on product design, development, quality assurance, and documentation efforts.
• Provide expertise for the next generation of clinical software development.
• Work closely with the sales/marketing department in order to communicate and identify client needs.
• Communicates product status and enhancements through various forums internally and externally (customers), including product Show N Tells.

• Lead Instructor for HMS customers and employees on Clinical applications and Advanced Clinical applications.
• Develop and maintain clinical curriculums.
• Create and maintain documentation and presentation material.
• Develop proficiency testing for clinical applications.

• Worked independently and on teams to implement Laboratory, Order Entry, Radiology and Clinical View software applications adhering to HMS defined best practices and customer design plan.
• Collaborated with other team members to ensure project achieved customer objectives and achieved project targets for timeline, budget and overall customer satisfaction.
• Conducted and /Validated file build activities in accordance with the system design plan.
• Validated end to end acceptance testing.
• Conducted training and go live activities.

Brentwood, TN

• Provide and interpret laboratory data to physicians and hospital staff.
• Supervise, train and mentor staff.
• Assist marketing with new and existing customers.
• Served as laboratory safety officer.

Greater Nashville Area, TN

• Responsible for Chemistry and Toxicology testing.
• Performed preventative maintenance on all Chemistry and Toxicology analyzers.
• Responsible for quality control and calibrations.

• Managed all laboratory operations of technical and non-technical staff.
• Supported physicians and clients regarding laboratory data.
• Troubleshoot and review quality control and laboratory tests.
• Assist in merger of laboratories.

Bsmt, Medical Technology

As, Medical Laboratory Technology