• Strategy development, lead generation and pre-qualification process for existing and potential clients• Competitive market research/analysis • RFQ/RFI management for complex highly integrated projects• Extensive experience in business process development• Extensive experience in project management with cross functional teams• Industry event planning / coordination• Facilitate training of business processes, procedures• CRM systems management• Deploy and maintain business development document management system • Develop and manage internal and external websites/Share Net portals, eRooms, FTP sites• Lead for offline website marketing managing the relationship with marketing agency of all projects• Led sales and marketing communications activities including development of promotions and collateral• Review and maintenance of client contracts• Assist in budget development and analysis• Development of presentations / marketing & sales collateral

Led global business development best practices steering committee using PMI PMP methodology to Identify, Develop, Deploy and Maintain sustainable Business Development Best Practices• Defined charter, purpose, goals• Established global communication tools, training modules, developed competency module, project managed sub teams in support of overall strategic goals• Developed processes and procedures for strategic account planning, contracts, pre-qualification / credit, corporate compliance, RFI / RFQs, financial/quote model, forecast, market research • Global Lead for configuration and deployment of CRM system • Developed & deployed Business Development web portal - documents/policies/procedures, Presentations/Collateral, Surveys/RFIs • Develop and deploy a WW Facility Information Database• Develop & deploy CRM Training• Develop and manage internal and external websites/Share Net portals• Established metrics to measure training deployment completion and competency providing quarterly updates on progress of initiatives• Global Customer Interface lead for corporate, social, and environmental responsibility program (CSER) including development and deployment of training, development of internal/external presentations, reporting and assessment