Nancy Hamel Email and Phone Number

Responsible for all office management and administrative duties including: - working with jurisdictions to acquire business licenses, building permits, building inspections- working with Utility companies to connect customer solar systems, coordinate appointments for main panel upgrades- running engraving machine to create electric panel placards and labels- performing all office related duties including business correspondence, employee documentation and insurance enrollment forms, telephone support, and office supply management

Assistant Manager, Pens and Stationery – September 2019 to March 2021Assisted new department manager with weekly and daily scheduling, payroll records, weekly attendance records, reviews, hiring paperwork and change of status forms. Assisted with on-floor management of employees and training new employees. Participated in group interviews and consulted with Manager on holiday hiring. Provided excellent customer service and processed special orders including complex stationery orders. Represented Vroman’s Bookstore as a member of the One City One Story committee through the Pasadena Public Library, and participated in holiday events and the annual tent sale.Book Department Manager – January 2018 to September 2019Provided hands on management of all department Booksellers, Supervisors and Assistant Manager. Administrative duties included weekly and daily scheduling for desk and floor coverage, weekly attendance records, disciplinary actions, reviews, hiring paperwork and procedures, and change of status form. Participated in and ran group interviews, processed holiday hires, and participated in new hire training. Provided excellent customer service, processed special orders, and represented Vroman’s Bookstore at outside author events and as a member of the One City One Story committee through the Pasadena Public Library. Also participated in numerous store events including holiday events, tent sale, and Festival of Books.Seasonal Employee, Pens and Stationery – November 2017 to January 2018 Greeted and assisted Vroman’s customers throughout the day, offering a variety of options including pens, stationery, and the variety of gifts and books available throughout the store. Assisted during events and assisted other new employees to understand register procedures, or to find specific items throughout the store.

- Provide General Office Management- Customers and vendor relations- Project management- Inventory management- Accounts Receivable and Payable (Quickbooks)

- Created print, digital, and social media marketing collateral- Managed and posted all social media marketing using HootSuite (Facebook, LinkedIn, Twitter)- Assisted with Website and Blog maintenance and posting- Updated / maintained customer, developer, agent database- Assisted with invoice processing and vendor files- Assisted with project file management- Provided executive support to C-Suite Executives and Real Estate Brokers- Assisted with national and international travel arrangements- Prepared expense reports- Assisted with Trade Show preparation- Assisted with other office administrative duties as needed

- Assisted with new client and listing documents- Provided administrative assistance to finance and HR - Managed contact management updates- Assisted with general administrative duties as needed

- Managed all Public Relations - Assisted with Marketing and Business Development activities - Managed Project events including ground breakings, topping outs, and dedication ceremonies - Developed Social Media Marketing plan - Responsible for managing all philanthropic activities- Maintained community group and association memberships- Conducted a website analysis for future change management

- Provided C-Suite Executive, Marketing & Sales Support - Assisted with Marketing & Business development - Managed website maintenance - Responsible for all Social Media Marketing - Assisted Sales Associates with lead tracking- Assisted with Trade Show preparation including travel and hotel arrangements, props, and gifts

- Managed marketing/advertising, press and media relations- Provided creative design and development of advertising and online marketing - Managed copy production and editing - Managed brand promotion, E-mail marketing - Assisted with web-site development and maintenance - Assisted with Market analysis; strategic planning and execution - Assisted with Business Development, lead tracking, follow-up- Provided C-Suite Executive support including business correspondence, proposal writing, and presentation development- Managed photo library and arranged for photography of completed projects

- Assisted Director with marketing, public relations, and media relations- Oversaw Brand Management - Managed E-mail and Direct mail marketing- Assisted with Website maintenance, online marketing, and image posting- Provided C-Suite Executive Support across all departments- Assisted CEO with Investor relations, investment proposals, and financial updates to BOD- Managed event planning from inception to conclusion, including grand openings and employee events