Operations Manager of leading team of 15 members in Accenture Pharma.• Planning and managing overall delivery for the offshore Study build and DataMappings units• Operations Management/Excellence and team performance responsibilities• Quality Assurance/compliance and inspection readiness for all the studies anddeliverables including documentation.• Anticipate and Drive SLA's/KPI's and people initiative for the team.• Owning on study assignment to team members and working on Deal performancemetrics, hiring, Operations Maturity.

Leading team size of 19 in Clinical Database Services as part of Study Build.• Managed study delivery for over 65 studies in different TA's• Developed more than 10+ libraries of different TA's• Ensuring that development is aligned to meet the study project timelines anddeliverables.• Responsible for study database deliverables as per agreed timelines.• Responsible completing the activities as part of creation of standards and meetingthe timelines.

Developing electronic clinical data management - eCRF's, edit checks, visit structure,system settings, Display overrides, dynamics and post production changes usinginform EDC system.• Developed more than 20 studies across different TA's• Review of specifications to ensure that requirements are appropriate and focus oneCRF development and edit check programming and performing peer reviewactivities