Nanda Astari Email & Phone Number
Who is Nanda Astari? Overview
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Nanda Astari is listed as Customer Success Associate, EMEA at Web Manuals, a company with 100 employees, based in Greater Malmö Metropolitan Area, Sweden, Sweden. AeroLeads shows a matched LinkedIn profile for Nanda Astari.
Nanda Astari previously worked as HR - Employee Experience at Web Manuals and Senior Assistant Manager, Service at Marriott Vacations Worldwide. Nanda Astari holds Msc, Business Administration, Management And Operations from Lund University School Of Economics And Management.
Email format at Web Manuals
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About Nanda Astari
My journey has not been a straight line. Took science major then graduated from arts school, jumped into hospitality industry.. and fell in love with it. In 2023, I took a risk to leave Singapore for Sweden to allow myself to grow further… and to see snow? ❄️ But there are components that I enjoy consistently throughout these years. Experienced in leading a diverse and remote team, I am passionate about people 👩💼, improving operational processes, customer experience, and data analysis 📊. Finding a problem is something I weirdly enjoy 🔎. Thrive in a cross-collaborative environment. Used to hybrid and remote work setting in a global organization. Currently based in Sweden, I recently graduated with an MSc and am now looking for opportunities in Europe, bringing intercultural competencies. 🤝
Listed skills include Event Management, Marketing Communications, Microsoft Office, Customer Service, and 6 others.
Nanda Astari's current company
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Nanda Astari work experience
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Hr - Employee Experience
Current
Senior Assistant Manager, Service
Contributed to:- Internal and external communication process improvement using toolbox for customers and employees.- Plan and implement new flexible rewards system for contact center.
Team Leader (Customer Support & Operations)
Customer Experience, Process Improvement and Standardization:- Turn customers pain point into actionable insights.- Analyze qualitative and quantitative data (feedback, CSAT, QA, ASA, AHT, ACW) to support customer-centric change initiatives, presenting it to higher management.- Work with Quality Assurance team to set and implement service quality standard..
Senior Membership Advisor
- Customer Success: onboard new customer, setting up account, introduction call, encourage product usage and adoption, upsell/upgrade, closing account and/or handover- Handle client escalations. Investigate, evaluate and provide timely solutions. Be decision maker for type of compensation offered.- Handle weekly arrival reports for resorts and resolve.
Membership Advisor
Marketing Executive
Projects completed: HOPE Concert 2014 and Big Day Out 2014 held at Resorts World Sentosa, Singapore. I assisted in day to day operations, attending to parents and students of the Academy. We produced marketing materials for events, organized front of house and merchandise booth. I contributed to photoshoot, vendor management and I get to be involved in.
Colleagues at Web Manuals
Other employees you can reach at webmanuals.aero. View company contacts for 100 employees →
Richa Rajput
Colleague at Web Manuals
Kanpur, Uttar Pradesh, India, India
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SC
Sofia Clash
Colleague at Web Manuals
Malmo, Skåne County, Sweden, Sweden
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CK
Chaitanya Kaushik
Colleague at Web Manuals
Malmo, Skåne County, Sweden, Sweden
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SF
Sigrid Falck
Colleague at Web Manuals
Malmo, Skåne County, Sweden, Sweden
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BT
Bryan Thia
Colleague at Web Manuals
Singapore, Singapore
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PR
Paige Ratliff
Colleague at Web Manuals
San Diego, California, United States, United States
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MN
Mikael Norrman
Colleague at Web Manuals
Greater Malmö Metropolitan Area, Sweden
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DF
Dane Friesel
Colleague at Web Manuals
San Diego, California, United States, United States
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AG
Anita Geistlinger
Colleague at Web Manuals
Malmo, Skåne County, Sweden, Sweden
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GB
Guilherme Brito
Colleague at Web Manuals
Malmo, Skåne County, Sweden, Sweden
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Nanda Astari education
Msc, Business Administration, Management And Operations
Bachelor’S Degree, Creative Industry Management, Upper Second Class
Diploma, Arts Management, Distinction
Frequently asked questions about Nanda Astari
Quick answers generated from the profile data available on this page.
What company does Nanda Astari work for?
Nanda Astari works for Web Manuals.
What is Nanda Astari's role at Web Manuals?
Nanda Astari is listed as Customer Success Associate, EMEA at Web Manuals.
Where is Nanda Astari based?
Nanda Astari is based in Greater Malmö Metropolitan Area, Sweden, Sweden while working with Web Manuals.
What companies has Nanda Astari worked for?
Nanda Astari has worked for Web Manuals, Marriott Vacations Worldwide, Marriott Vacations Worldwide Corporation, and Precious Talents International.
Who are Nanda Astari's colleagues at Web Manuals?
Nanda Astari's colleagues at Web Manuals include Richa Rajput, Sofia Clash, Chaitanya Kaushik, Sigrid Falck, and Bryan Thia.
How can I contact Nanda Astari?
You can use AeroLeads to view verified contact signals for Nanda Astari at Web Manuals, including work email, phone, and LinkedIn data when available.
What schools did Nanda Astari attend?
Nanda Astari holds Msc, Business Administration, Management And Operations from Lund University School Of Economics And Management.
What skills is Nanda Astari known for?
Nanda Astari is listed with skills including Event Management, Marketing Communications, Microsoft Office, Customer Service, Microsoft Word, Sales, Microsoft Excel, and Teamwork.
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