Jennifer Napier Email & Phone Number

Austin, TX, US

• As an acknowledged authority within Oracle NetSuite, I am responsible for creating and implementing innovative solutions with industry-wide impact. I lead solution design and implementation aspects of engagements.
• . Analyze business needs to ensure Oracle NetSuite solutions meet customer objectives by combining industry best practices, product knowledge, and business acumen.
• . Operate at the leading edge of technology, recommending and justifying enhancements to Oracle products to meet complex customer needs.
• . Exercise creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise across a wide range of business and technology solutions.
• . Lead experienced consulting teams on challenging projects, addressing significant and unique issues.
• . As a thought leader and trusted advisor, influence difficult decisions at the leadership level of customer organizations.

Austin, TX, US

Austin, TX, US

Austin, TX, US

As a senior business analyst and change management consultant I offer my expertise in planning, organizing, and tracking all activities associated with a project. Partnering successfully with clients to produce a defined list of issues and generate successful alternative solutions to increase performance. I present actionable recommendations to.

Schiller Park, IL, US

As the Project Manager, I lead the execution of technology strategy for platforms, partnerships, and external relationships. Working in a consultative fashion with other department heads, such as marketing, production and operations, I acted as an advisor of technologies to improve efficiency and effectiveness. I continually identified opportunities and.

Chicago, Illinois, US

As the Senior IT Specialist, I worked as a liaison between the parent company in India, SAP implementation team and local staff. Managed the procurement and install of phone, network and server infrastructures into two new locations. Manage Third Party IT Business Partners & Periodic evaluation of the same. Collaborated with other offices and territories.

Scottsdale, Arizona, US

I participated in special projects, external audits, evaluations and process improvements. Presented analysis findings both verbally and in written reports. Changed values to include value creation, customer focus, and innovation. I also assessed and re-engineered customer business processes to more efficiently meet their strategic objectives. Collaborated.

Chicago, Illinois, US

I managed the departmental resources and processes to ensure that customer satisfaction and profitability objectives were met or exceeded within the Managed Services Department. I also oversaw the daily operational activities of departmental staff. Developed close relationship with sales team to grow Managed Service Department business model. Additionally.

Wheeling, Illinois, US

Developed financial reports for forecasting, trending, and results analysis. Interpreted financial transactions and events for users who must make economic or business decisions. Implemented Epicor Profit21 Accounting System. Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet.

Wheeling, Illinois, US

I developed all process controls and metrics for daily management of the Call Center. Implemented effective “best in class” practices to increase revenues, reduce costs, and improve service quality.Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Analyzed call volume and average call time.

Wheeling, Illinois, US

Maintained and monitored the server room, the wireless network and other server infrastructure. Developed and evolved the consumer-facing, multi-channel roadmap for desktop, mobile and mobile web applications. Collaborated with the sales, marketing and support teams to launch products on time and within budget. Set up staff workstations with PCs, phones.

Design and implementation of ERP and CRM solutions. Expertise in planning, organizing and tracking all activities associated with a project. Work with senior client management to address a variety of complex business situations. Defined issues, generated alternatives, performed analysis, and conducted interviews to gain understanding of critical business.

Worked with all levels of personnel. Managed all aspects of client engagements, including project design and implementation. Build and maintain client relationships. Responsible for recruiting, training and development of consultants. Designed custom software for sales and accounting functions. Grew the consulting practice to 2 million in revenue through.

Northlake, IL, US

Directed $10 million annual shipping and receiving operations. Involved in all aspects of business; accounting, customer service, purchasing, warehouse and sales. Resolved customer problems and inquiries. Architect of custom system for customer management, inventory control, order entry, purchasing, shipping, receiving, and billing.

Master Of Business Administration (Mba)

Bachelor’S Degree, Accounting

Associate'S Degree, Accounting

Certified Integrative Nutrition Health Coach, Foods, Nutrition, And Wellness Studies, General