Naqvi Muntazir
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Naqvi Muntazir Email & Phone Number

Project Manager - Professional Services at Ivy Mobility
Location: Bengaluru, Karnataka, India 7 work roles 1 school
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Current company
Ivy Mobility
Role
Project Manager - Professional Services
Location
Bengaluru, Karnataka, India
Company size
809 employees

Who is Naqvi Muntazir? Overview

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Quick answer

Naqvi Muntazir is listed as Project Manager - Professional Services at Ivy Mobility, a company with 809 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Naqvi Muntazir.

Naqvi Muntazir previously worked as Technical Project Manager at Ivy Mobility and Project Manager at Kapture Cx. Naqvi Muntazir holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Janardan Rai Nagar Rajasthan Vidyapeeth University.

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Email format at Ivy Mobility

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Ivy Mobility

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Profile bio

About Naqvi Muntazir

A highly seasoned professional with 10.5 years of extensiveexperience in project management, operations management, customer service,customer success, churn management, customer retention, process excellence,quality assurance, SAAS, CRM, escalations management, and implementingtools using agile methodology. Proven track record of facilitating internationalclient engagement through on-site visits to deliver comprehensive productunderstanding and conduct CRM demonstrations.

Listed skills include Customer Service, Team Leadership, Service Quality, Social Media, and 7 others.

Current workplace

Naqvi Muntazir's current company

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Ivy Mobility
Ivy Mobility
Project Manager - Professional Services
Bengaluru, KA, IN
Website
ivymobility.com
Employees
809
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Company profile
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7 roles

Naqvi Muntazir work experience

A career timeline built from the work history available for this profile.

Project Manager - Professional Services

Ivy Mobility

Bengaluru, KA, IN

Technical Project Manager

Current
Ivy Mobility

Bengaluru, Karnataka, India

Aug 2024 - Present

Project Manager

Kapture Cx

Bengaluru, Karnataka, India

Led enterprise project implementations across Australia, Singapore, Malaysia, Indonesia, Vietnam, Brazil & India,managing all aspects from planning & execution to post-go-live support. Utilized Agile methodologies (Scrum boards, sprints) to deliver high-value features on time. Proficient in JIRA & Azure DevOps for project management & automation..

Jan 2023 - Aug 2024

Deputy Manager

Health & Glow

India

Supercharged customer experience, achieving an impressive 8% YoY increase in Net Promoter Score (NPS). Spearheaded the implementation of KaptureCRM as a unified platform, streamlining communication, reporting, and customer interaction management for enhanced efficiency. Harnessed data analysis to optimize operations, identify customer trends, and inform.

Apr 2022 - Jan 2023

Senior Product Compliance Associate

Amazon

Bengaluru Area, India

Led Amazon's Compliance Operations (C-Ops) team, ensuring legal and safety compliance across global marketplaces. Proactively mitigated risks for smooth international product flow. Championed customer protection by safeguarding against illegal and hazardous products, strictly aligning with global regulations. Defined and defended regulatory policies.

Oct 2018 - Oct 2019

Lead Quality Analyst

Myntra

Bengaluru Area, India

Led a cross-departmental project that streamlined customer escalations, reducing resolution time by 23%. Championed customer satisfaction by designing and delivering job training programs for new hires, and through ongoing coaching on customer service excellence. Utilized data analytics to combat fraud, reducing incidents by 14% and collaborating with.

Dec 2013 - Oct 2018
Team & coworkers

Colleagues at Ivy Mobility

Other employees you can reach at ivymobility.com. View company contacts for 809 employees →

MK Murali Krishnan Murali Krishnan Colleague at Ivy Mobility Chennai, Tamil Nadu, India, India View → KR Kalyan Raman Kalyan Raman Colleague at Ivy Mobility Chennai, Tamil Nadu, India, India View → NE Naveen Eswaran Naveen Eswaran Colleague at Ivy Mobility Coimbatore, Tamil Nadu, India, India View → MP Mayur Patil Mayur Patil Colleague at Ivy Mobility Mumbai, Maharashtra, India, India View → SS Srinivasan S Srinivasan S Colleague at Ivy Mobility Salem, Tamil Nadu, India, India View → AN Athulya Nambiar Athulya Nambiar Colleague at Ivy Mobility Chennai, Tamil Nadu, India, India View → MV Manojh V Pattabi Manojh V Pattabi Colleague at Ivy Mobility Chennai, Tamil Nadu, India, India View → FW Felix Wilfred Felix Wilfred Colleague at Ivy Mobility Chennai, Tamil Nadu, India, India View → NS Nitin Surve, Csm® Nitin Surve, Csm® Colleague at Ivy Mobility Mumbai, Maharashtra, India, India View → NT Nilesh T Nilesh T Colleague at Ivy Mobility Thane, Maharashtra, India, India View →
1 education record

Naqvi Muntazir education

FAQ

Frequently asked questions about Naqvi Muntazir

Quick answers generated from the profile data available on this page.

What company does Naqvi Muntazir work for?

Naqvi Muntazir works for Ivy Mobility.

What is Naqvi Muntazir's role at Ivy Mobility?

Naqvi Muntazir is listed as Project Manager - Professional Services at Ivy Mobility.

Where is Naqvi Muntazir based?

Naqvi Muntazir is based in Bengaluru, Karnataka, India while working with Ivy Mobility.

What companies has Naqvi Muntazir worked for?

Naqvi Muntazir has worked for Ivy Mobility, Kapture Cx, Health & Glow, Amazon, and Myntra.

Who are Naqvi Muntazir's colleagues at Ivy Mobility?

Naqvi Muntazir's colleagues at Ivy Mobility include Murali Krishnan, Kalyan Raman, Naveen Eswaran, Mayur Patil, and Srinivasan S.

How can I contact Naqvi Muntazir?

You can use AeroLeads to view verified contact signals for Naqvi Muntazir at Ivy Mobility, including work email, phone, and LinkedIn data when available.

What schools did Naqvi Muntazir attend?

Naqvi Muntazir holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Janardan Rai Nagar Rajasthan Vidyapeeth University.

What skills is Naqvi Muntazir known for?

Naqvi Muntazir is listed with skills including Customer Service, Team Leadership, Service Quality, Social Media, Training, Research, Customer Satisfaction, and Customer Experience.

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