Naresh Kumar Email & Phone Number

Delhi, India

New Delhi, Delhi, India

• Contracting with the Hotels, Parking Contractors, Malls, Hospitals Etc. for the Vacant parking spaces.• Onboarding new parking sites in the Delhi NCR region.• Selling Boom barriers, RFID Readers, POS Devices, Hardware & Software.• Connecting new parking sites for EV charging machines.• Selling M swipe & Pine POS devices to the parking contractors.

Gurgaon, Haryana, India

•Contracting with the Hotels, Suppliers, Vendors. •Connecting with tourism boards & International brands for Company growth & Marketing funds.•Provide time to time destination & product training to the Sales & Operation team.•Researching, Reviewing, Designed & Launching new products in the market on the basis of competitor’s products•Strategy planning & Implementation.•Worked on tour CMS, easy way to adopting the agents for the B2B online portal. •Boarding new B2B agents & freelancers from the market.•Work with suppliers on contracting & implement procurements policies to ensure the company has access to the best rates & quality service providers.

New Delhi, Delhi

Company Closed due to some financial crises.Job Profile: •Contracting with Suppliers & Hoteliers for International products.•Responsible for effectively leading Groups & FIT travels followed by the increasing margins and revenue by driving a blended delivery model that included Core Clients Services and Partners.•Managed overall new business development & operations activities such as site selection, Vendor & Supplier negotiating for specific projects counting global & national hotel chains, airlines, DMC’s.•Responsible for the development of large bids and proposals.•Involved in all escalations, visa, issues •Work with suppliers on contracting & implement procurements policies to ensure the company has access to the best rates & quality service providers.•Work with the department head to implement & monitor strategies to meet the strategic direction of the company.•Interaction with travel agents and direct clients for handling matters regarding Outbound tours.

New Delhi Area, India

Job Profile: •Overall responsible for International & Domestic Contracting & Operation part for B2B & B2B Market.•Connecting new travel agents & freelancers with the AHC module.•Focusing B2B & B2C market business growth.•Only the person who gave 5 leisure groups to the company.•Interaction with travel agents and direct clients for handling matters regarding Outbound tours. •Handling Mice groups individually in co-ordination with concerned teams.•Provided resolutions to escalations for issues & concerns raised by guests thereby ensuring best results with quality feedbacks from guests & on-ground team. •Handling customer escalations through gap analysis with a resolution. Sharing root cause analysis (RCA) and steps for process enhancement. •Researching, reviewing & reporting on competitor’s products.•Performing sales, trend & profitability for the products.•To create healthy synergy between internal support functions such as marketing, airline, sales & customer experience.•Setting & assisting in pricing for new product releases to meet revenue & profitability goals.•Promote customer satisfaction, minimal escalation for steady repeat business.•Regular audits of calls, emails, refunds, providing feedback to the agents & aligning them for refreshers.•Coach agents to maximize levels of performance by supervising in hiring, scheduling, team huddles & training.•Minimizing the loss/ error if occurred. Identifying the Bottom Quartile of the team & their training need. •Contributed to the team’s recognition as earned the highest revenue across the organization.

New Delhi Area, India

•Responsible for designing itineraries, costing, operations of Mice, FIT & GIT leads. •Handling South East Asia, Far East, Europe & other long haul destinations FIT & GIT bookings.•MICE movements for corporates & Leisure travelers. Customizing the tour packages as per customer’s requirements.•Visiting Corporates & Clients with the sales person for MICE bookings.•Coordinated with accounts department for the payments, remittances & refund matters.•Managed suppliers and effectively communicating with them. Contact with hotels and vendors for smooth operations, pre and post season by sharing sale trends & forecasts. •Maintaining database for individual destination & keeping a routine check on advances & utilization of the product pre-purchased for the quarter.•Travelled various International & Domestic destinations as a Tour Manager with the groups.•Coordinated / Negotiated with the suppliers & hotels for planning & confirming itineraries.•Keep in regular touch with clients & service providers to ensure timely operations.

Gurgaon, India

•Responsible for Air India LTC Packages designing costing and operations.•A Complete Travel Consultant providing all travel-related services like Tickets, Packages, Inbound & Outbound trips, Hotels, Transportations, Visas, Insurances, Foreign Exchange and Corporate Tours, etc.•Deals with holiday & tour packages, hotels, visa & flight quires. Generating revenue by making sales.•Making itineraries, costing, operations for FIT clients & agents lead. •Keep in regular touch with clients & supplies to ensure timely operations.•Communicating & interacting with agents & walk-in clients travel arrangements.

Master Of Business Administration (Mba), International Business

Bachelor Of Arts (Ba), Arts, Entertainment, And Media Management, A

Education record