Natalia Forero Email and Phone Number
First and foremost, not only do I love to find the most effective and practical solutions for a customer’s needs, I do so, accompanied with a big smile on my face. For the past 4 years, I have been mastering my customer service skills. Currently, as part of one of the largest suppliers of office and stationery products in Australia and for sure a parent’s best friend in the back to school count down, Officeworks! I contribute to the daily efforts, offering the best service by helping customers find the most suitable product for their needs and making their shopping experience the best. As well as maintaining the appearance of the store as tidy and radiant as possible.Previously, going back to 2010, I was introduced to the tourism industry and absolutely loved everything about it. For more than 6 years I had the fortune to work in helping to improve the economy of my country by developing projects which utilised marketing strategies through both digital and traditional platforms in order to promote tourism (domestic and international) and attract new visitors to the country. These strategies included activities related to brand identity, media plans, brand activations and production of promotional material. As part of this amazing journey, I developed experience planning and coordinating events through the pre-production, production and post-production phases.A little about me, I am recognised by my employers and co-workers as a charismatic, passionate and committed person. I am highly responsible and always willing to give my one hundred percent!
Officeworks
View- Website:
- officeworks.com.au
- Employees:
- 2966
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Customer Service Team MemberOfficeworks Mar 2020 - PresentAdelaide, South Australia, Australia -
Customer Service AssistantTarget Aug 2018 - Jun 2020Adelaide, Australia-Anticipate the needs of customers and provide assistance in the identification of their product needs.-Provide efficient and friendly service to all customers.-Identify and explore opportunities to suggest additional product offerings. -
Project CoordinatorInstituto Distrital De Turismo - Idt Mar 2016 - Feb 2017Bogotá D.C. Area, Colombia- Implementing marketing and advertising strategies, such as media plans including online, digital, out of home, audio-visual.- Supporting to spread the campaigns and main events in the principal social media of the entity, creating copies to be used in Twitter, Facebook and Instagram.- Implementing and coordinating the logistical arrangements for events such as Press trips, familiarisation trips, and fairs, These arrangements include catering, flight tickets, accommodation, schedules, etc. -
Marketing ConsultantFondo Nacional De Turismo / Fontur Jul 2013 - Mar 2016Bogotá D.C. Area, ColombiaCompany's website: https://fontur.com.co/-Planning and implementing marketing and advertising campaigns, including ATL and BTL strategies, such as media plans in television, radio, print, social media, brand activation, events.- Planning and coordination of events like fairs, press trips, familiarisation trips, workshops, brand activation, etc.- Supervising the production of promotional material required to undertake marketing campaigns,
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Taxation ConsultantFondo Nacional De Turismo / Fontur Jul 2011 - Jun 2013Bogotá D.C. Area, Colombia- Collecting the mandatory tourism tax to the tourism operators, like restaurants, hotels, travel agencies, etc.- Planning strategies to improve and achieve monthly and annual financial KPI's.- Coordinated and achieve payment agreements, using appropriate methods to persuade debtors to pay.- Providing training to the tourism operators around the national territory about their obligations and benefits with the Ministry of Tourism.
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Administrative AssistantFondo Nacional De Turismo / Fontur Jan 2010 - Jun 2011Bogotá D.C. Area, Colombia- Maintaining the physical and digital base data organized.- Answering and directing phone calls and organizing and scheduling appointments.- Planning meeting and handling with all the requirement to undertake them. - Maintaining contact and providers base data.
Natalia Forero Education Details
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Business Administration And Management, General -
Ironwood AdelaideGeneral Sales, Merchandising And Related Marketing Operations
Frequently Asked Questions about Natalia Forero
What company does Natalia Forero work for?
Natalia Forero works for Officeworks
What is Natalia Forero's role at the current company?
Natalia Forero's current role is Marketing / Customer Service / Tourism.
What schools did Natalia Forero attend?
Natalia Forero attended Fundación Universitaria Konrad Lorenz, Ironwood Adelaide.
Who are Natalia Forero's colleagues?
Natalia Forero's colleagues are Blake Lund, Jacky Ho, Ethan Tran, Steve Carr, Victoria Hainsworth, Akku Borasi, Karlie Preece.
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