Natalie Chen Email & Phone Number

Canada

Oversee and manage all aspects of e-commerce. Troubleshoot any issues regarding website performance. Create digital and print media in coherence with branding guidelines. Work with Marketing Manager to build MailChimp campaigns. Work with the Marketing team to coordinate marketing strategies.

Worked closely with Sales Lead to determine appropriate graphic designs to be used in different marketing materials. Worked with business units to design, develop and maintain external + internal website. Researched audience preferences and current trends. Created engaging campaigns and social media content. Managed all social media platforms and interact with audiences.Designed materials included but not limited to:- Catalogue (Print and digital)- Cultivars info card (Print and digital)- Posters- Webpages (Recreational cannabis section)- Packages and labels- Merchandises - Social media graphics

Accomplished two software design, one e-learning platform design, one e-commerce platform design, and two website design projects. Responsibilities included research and collect information for the product; create interaction maps, user flows, wireframes, and high-fidelity mockups.

Created covers, advertisement graphics and layouts for weekly magazines. Worked closely with the editorial team to provide a better reading experience for the readers.

Created posters, banners and weekly advertisements.

Provided exceptional customer service; assist customers with class sign-in and membership purchases.