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Natalie Capewell is listed as Community Director at Vigo Software Ltd, a company with 35 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at vigosoftware.com and a matched LinkedIn profile for Natalie Capewell.
Natalie Capewell previously worked as Customer Service Manager at Vigo Software Ltd and Technical Support Team Leader at Vigo Software Ltd. Natalie Capewell studied at University Of Worcester.
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I am the Community Director of Vigo Software, providing Logistics Software Solutions to the UK market place, having devoted 13 years to supporting the Vigo products and services. I manage and co-ordinate all processes relating to users/client interactions across the business ensuring best practice methods are applied and act as the face and voice of our brand while managing all community communications.With over 350 clients and several thousand users and growing, we have a fantastic opportunity to drive innovation, listen to our customers and to design technology solutions that deliver benefit to the industry.What we do: *We design, build and provide Software & Hardware for the Logistics, Haulage, Warehouse and Pallet Network markets within the UK.*We combine over 150 years’ experience of setting up, running and managing Logistics & Supply Chain operations, and extensive experience in software development coupled with an obsession for understanding and developing logistic technologies
Listed skills include Logistics, Transportation, Customer Service, Management, and 22 others.
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I am the Community Director of Vigo Software, providing Logistics Software Solutions to the UK market place. I am responsible for all processes relating to users/client interactions across the business ensuring best practice methods are applied and act as the face and voice of our brand while managing all community communications.I manage and coordinate.
Managed the performance of technical support to customers and ensured that services levels were achieved overseeing 100% of the requests, incidents and problems. Responsible for managing and coordination of urgent and complicated support issues. Acted as an escalation point for all requests and incidents and developed and improved phone/ticket escalation.
Managed incidents and customer requests from receipt to resolution and closure ensuring service level agreement targets are met. Responsible for the initial diagnosis of all incidents and either resolve to the customers satisfaction using documented processes and procedures or escalate to Second Line Support or Application Support using agreed processes..
Other employees you can reach at vigosoftware.com. View company contacts for 35 employees →
Stephen Stickings
Colleague at Vigo Software LtdRedditch, England, United Kingdom, United Kingdom
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RB
Rajan B.
Colleague at Vigo Software LtdDudley, England, United Kingdom, United Kingdom
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PO
Paul Osborne
Colleague at Vigo Software LtdWorcester, England, United Kingdom, United Kingdom
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SW
Scott Waters
Colleague at Vigo Software LtdWorcestershire, England, United Kingdom, United Kingdom
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DC
Darren Cronshaw
Colleague at Vigo Software LtdWest Midlands, England, United Kingdom, United Kingdom
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RT
Rebecca Taylor
Colleague at Vigo Software LtdUnited Kingdom, United Kingdom
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MA
Mohsin Amin
Colleague at Vigo Software LtdBirmingham, England, United Kingdom, United Kingdom
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TC
Thomas Collen
Colleague at Vigo Software LtdWorcester, England, United Kingdom, United Kingdom
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AW
Andrew Walchester
Colleague at Vigo Software LtdUnited Kingdom, United Kingdom
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CD
Chris Dallow
Colleague at Vigo Software LtdUnited Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Natalie Capewell works for Vigo Software Ltd.
Natalie Capewell is listed as Community Director at Vigo Software Ltd.
AeroLeads has found 1 work email signal at @vigosoftware.com for Natalie Capewell at Vigo Software Ltd.
Natalie Capewell is based in United Kingdom, United Kingdom, United Kingdom while working with Vigo Software Ltd.
Natalie Capewell has worked for Vigo Software Ltd.
Natalie Capewell's colleagues at Vigo Software Ltd include Stephen Stickings, Rajan B., Paul Osborne, Scott Waters, and Darren Cronshaw.
You can use AeroLeads to view verified contact signals for Natalie Capewell at Vigo Software Ltd, including work email, phone, and LinkedIn data when available.
Natalie Capewell studied at University Of Worcester.
Natalie Capewell is listed with skills including Logistics, Transportation, Customer Service, Management, Change Management, Leadership, Project Management, and Team Leadership.
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