Natalya Kravtsova Email & Phone Number

Тбилиси, Грузия

- Management and support of monitoring systems: Zabbix, Grafana, Site24x7, Datadog- Configuration and tuning of monitoring solutions to ensure reliability and efficiency- Analysis of requirements and design of monitoring systems tailored to business processes- Development and implementation of monitoring solutions for comprehensive production data analysis- Automation of processes using monitoring tools to optimize workload and resources- Monitoring and analysis of production environments: servers, networks, applications, databases- Reporting and data visualization for informed business decision-making based on monitoring insights

Новосибирск, Новосибирская Область, Россия

In this work, my team and I implemented templating in Ci/CD for various microservice architecture services developed in Java, Python, and Go. The result of this activity is a set of bash scripts that have general principles that any novice DevOps engineer can understand. Developer effort on layout, environment preparation, etc. has been reduced.We also implemented third-party templates: Elasticsearch, Kibana, Prometheus, Loki&Tempo. This added uniformity for all teams. A new or replacement engineer, a developer who moved to another project, saw familiar tools and didn't waste time getting into a new interface.Templating and automation is our everything! We developed and implemented templates in zabbix to monitor the status of the service: service availability, number of restarts, memory control, etc. This allowed us to reduce the time we spend on organizing monitoring and to enter only those business metrics that we really need to monitor. It has also helped template instructions for support engineers.Our team also supports and develops Kafka: kafka as a service, kafka connectors, theme creation and management. We have implemented automation to create and add rights to kafka topics, now it only takes a few minutes, teams no longer have to wait days to get the right topic. It's a small experience, but I keep learning, it's a very interesting process.

Новосибирск, Новосибирская Область, Россия

- 2nd and 3rd line support for internal users of information systems;- functional testing;- organizing the reception for the support of information systems;- writing instructions for the 1st and 2nd line of support;- keeping information systems documentation up-to-date (confluence, C4 technology);- organization of performance monitoring of the information system;- alert management;- monitoring of information system operability and recovery (localization, routing and correction of IS errors) 24/7;- analysis of failures, preparing the relevant information for the investigation of the incident;- process analytics, setting the appropriate tasks for revision;- maintenance of directories, management of system accesses;I consider my main accomplishment in this position to be the creation of the information systems support hiring process. When I first joined S7 IT, there were already a large number of different information systems to support both internal users, and data sources for other information systems. As the number of internal projects and new information systems increased, it was necessary to ensure their availability and be responsible for the correctness of incoming data. Together with the team, I worked out the main points to pay attention to when accepting support for information systems, and created a checklist for further acceptance to support new information systems much faster, and new engineers could use the instructional templates I had developed.In this position, I became interested in DevOps practices. I was interested in participating in development. I started my journey as a DevOps engineer with monitoring organizations: prometheus, grafana, zabbix. My experience in support helped me to determine the necessary indicators of service availability. I understood how to organize monitoring and alerting so that a support engineer, not versed in information system, could see, localize and solve the problem or direct it further.