General support to company’s Owners, President, and Directors: - Assisting with scheduling- Responding to requests and inquiries as directed- Research, filing and document preparation as directedAdministrative support: - Prepare, type, format and proofread a variety of documents including bid proposals, marketing kits, newsletters, project summaries and memos.- Maintain document filing system including preparing files for archivingHuman Resource support:- On-boarding new hires- Preparing employment contracts, job descriptions, pay scale evaluations- Coordinate benefit enrollment- Coordinate safety training; enroll, track, record- Assist in recruitmentOffice Management duties:- Maintain telephone system- Operate and maintain a variety of office equipment; copier/scanner/printer, computers- Manage office consumables; office supplies, postage system, kitchen supplies, stationary

- Administration support - ordering supplies, answering phone, scheduling meetings- Human Resource support - recruitment, on- & off-boarding, training- Office management - maintenance

Surrey Outlet, Surrey, BCCustomer Service Desk Manager | May 2015 – December 2015 (store closure)- Resolving customer problems/concerns- Lead a team of 10 associates – scheduling, productivity analysis Vancouver Outlet, Burnaby, BCHR/Administrative Manager | May 2010 – April 2015 (store closure)- Various payroll duties within specific deadlines- Lead a team of 4 associates – scheduling, productivity analysis- Assisted in coordinating benefits for approx. 76 associates- Coordinated orientation for new hires- Aided in training for new hires- Accounts Payable- Audited task sheets, schedules, forms, sales receipts.- Various Month End duties within specific deadlinesSales Team Lead | July 2008 – May 2010- Lead a team of 6-8 associates – scheduling, productivity analysis- Prepare sale advertisements- MerchandisingAdministrative Assistant | 2004 – July 2008- Audit sales receipts- Customer service- Various month end duties- Assisted with Account Payable duties- Assisted with various payroll dutiesSales Associate | June 2001 - 2004- Cashier- Customer service in various departments- Merchandise receiver