Natasha Gray Email and Phone Number

Working in a product sourcing and distribution company, my role is to uncover areas ofgrowth within my portfolio and offer my customers single source solution to all theiroffice needs. .➢ Implementation of sales strategies and campaigns➢ Contract renewal negotiations and responding to RFP’s➢ Manage and grow a portfolio of key customers➢ Increase penetration of categories into my customer base:Workspace Solutions, Technology, Branded Solutions, Facilities as well as the OfficeProduct requirement.➢ Enhance customer and company business relationships ➢ Maintaining the internal CRM system.

• Implement sales and marketing strategies • Contribute to the development and implementation of sales plans • Support portfolio growth • Deliver appropriate sales solutions to meet customer needs and expectations • Establish and maintain sales call cycle • Ensure standard sales practice within other sales territories and regions• Providing assistance to the Service Team • Frequent reporting to Management • Evaluate competitor activity • Maintain the customer database • Manage customer accounts to ensure service delivery expectations are met • Providing assistance to National Accounts • Investigate and resolve all account queries • Manage the client portfolio to achieve a high level of customer satisfaction • Develop and maintain long term customer relationships

Maintain strong relationships within each customer to ensure that service and product sales are maximized.•Enhance customer and company business relationships by responding to and resolving service issues raised by customers.•Optimize customer service levels, retention and growth by operating to an approved customer management plan.•Develop and maintain Account Sales Plan within my call cycle.•Keep an accurate customer servicing and contact records by maintaining the company's various customer database, record processes and systems.•Review, manage and influence customer purchasing behavior and processes.•Increase penetration of all catalogue products.-Staples Lines of Business - Furniture, Print, Promo, Technology, Facilities, Kitchen, Education and Office Products•Conduct regular business reviews with each of the customers.