Strategic & results-oriented Principal Solutions Architect with over 15 years in IT, specializing in solutions architecture, operations management, and technical sales & presales. Adept at fostering client relationships, managing large-scale projects, & delivering innovative IT infrastructure solutions across diverse industries, including Enterprise, Federal, & SMB sectors. Skilled in building client relationships, driving proof of concept (POC) initiatives, and optimizing system architecture to support business growth. Proficient in both technical & client-facing roles, providing expertise in virtualization, automation, & systems integration to drive business growth & operational efficiency.I am driven to partner with top-tier executives, including CEOs & key decision-makers, to influence impactful, strategic decisions that propel organizational success. My goal is to engage in a cross-functional role that deepens my expertise in business acumen & leadership, allowing me to serve as a Subject Matter Expert (SME) in Presales, Customer Success, Project Management, SaaS, IT Infrastructure, Video Conferencing Platforms, Hardware devices, & Production environments.CORE EXPERTISE• Solutions Architecture: Designing & implementing scalable IT solutions tailored to client needs, with a strong focus on system integration & proof of concept (POC) deployments.• Operations & Project Management: Leading cross-functional projects to enhance operational efficiency, streamline processes, & ensure timely, cost-effective project delivery• Technical Sales & Client Engagement: Supporting sales efforts with technical presentations, POCs, & relationship management to boost client retention & satisfaction.• Automation & Virtualization: Proficient in automating workflows & virtualizing IT environments using platforms like VMware, AWS, Chef & Jenkins for operational scalability.• IT Infrastructure & System Administration: Building, maintaining, & optimizing secure and high-availability IT infrastructures, including server management & network administration.TECHNICAL SKILLSET• Platforms: VMware, SCCM, Windows Server, Azure, AWS, Chef, Jenkins, Cisco (Video Conferencing Devices), Poly, HP• Tools: HubSpot, Airwatch, Apple Configurator, Chocolatey, ManageEngine, ControlHub, Digital Conferencing, Telephone Conferencing, Microsoft Teams, Zoom, CVI, GoogleCERTIFICATIONS• Microsoft Certified Professional (MCPS)• Microsoft Certified: Administering Windows Server 2012r2• Venafi Security Administrator 18For more details reach out: nkjorge11432@yahoo.com
Listed skills include Customer Service, Troubleshooting, Microsoft Office, Management, and 48 others.
