Executed strategic financial planning, including budgeting and cost control measures, resulting in optimized profitability and growth.Managed invoicing, pricing strategies, and cash flow to ensure efficient financial operations.Directed day-to-day operations, including scheduling, resource allocation, and logistics to guarantee seamless quality service delivery.Oversaw quality control measures to maintain high service standards and customer satisfaction.Developed and executed comprehensive sales strategies, including client acquisition, retention, and upselling of services.Leveraged innovative marketing initiatives, including digital platforms, networking events, and partnerships to expand the customer base.Cultivated strong client relationships by providing personalized services and demonstrating the value proposition of our offerings.

• Learned how to collaborate with employees and appropriately speak to clients • Provided an exceptional work ethic to ensure that all cars entering would be cleaned in a timely manner• Upheld manager’s expectations and managed a small team of workers as a quality control manager• Recognized for my ability to talk to customers, I moved to work as a sales representative responsible for being the first face customers see when they arrive and explaining detail and wash services while attempting to sell premium services

• Learned how to manage and motivate a team• Facilitated difficult conversations with co-workers when quality fell short• Managed ticket times for cars leaving the shop• Collaborated with managers to resolve quality issues