Operations Manager
Current- Manage client communication and scheduling processes while overseeing client fulfillment
- Implement sales, marketing, and social media strategies that have led to an average of 105% YOY revenue growth in the first 3 years
- Led the launch of a second location in 2022 and facilitated hiring, onboarding, and training of new team members
- Continuously evaluate and improve standard operating procedures to ensure adherence to quality standards and compliance
- Cultivate strong relationships with suppliers, vendors, and other external partners to reduce costs, increase sales, and improve service