Nathan Casebolt Email & Phone Number

Lincoln, Nebraska, United States

Lincoln, Nebraska, United States

• Maintain and extend a headless Adobe Commerce Cloud instance communicating with a React frontend through REST and GraphQL
• Maintain, extend, and document a custom integration of Adobe Commerce with Mirakl, a leading marketplace and dropship platform
• Support and maintain a variety of Node microservice apps
• Develop and implement technical roadmaps in support of projects such as integrating Stripe Payment Elements and consolidating resources into a single PIM
• Upgrade and deploy resources to k8s using Terraform and Helm charts
• Architect and implement solutions in conformity with AsyncAPI schema standards

Naperville, Illinois, United States

• Developed an Adobe (Magento) Commerce Cloud multi-website instance
• Built automated data syncing between Magento and company ERP using core and custom APIs
• Extensively extended third-party recurring subscriptions module to meet internal business rules
• Designed and built integration with third-party vendor to sell and provision digital products
• Customized PDPs to provide seamless integration with our affiliate retailers

Lincoln, Nebraska Area

• Set strategic vision and daily tasks for four-person software and website development team
• Managed team 100% remotely during COVID shutdown using phone calls, Slack, and Zoom
• Assisted team in troubleshooting WordPress, PHP, JavaScript, jQuery, MySQL, and HTML/CSS bugs
• Transitioned team to using Asana with Clockify and Zapier integrations
• Implemented or integrated GitLab, PhpStorm, and Docker into local development
• Completed numerous WordPress projects, from small improvements to full site development

Lincoln, Nebraska Area

• Optimized PHP/MySQL applications to improve latency
• Completed stalled WordPress site construction
• Researched and proposed tools such as Asana and Help Scout to improve team efficiency and accountability
• Patched client tools and websites (both WordPress and HTML/PHP) as needed from day to day

Lincoln, Nebraska

• Developed and maintained Magento 1 e-commerce website
• Served as lead programmer to transition site from Magento 1 to Magento 2
• Set up new employee logins
• Provided mentoring, training, and ongoing support for new employees in the IT department

Lincoln, Nebraska Area

• Managed day-to-day operations of a corporate call center employing approximately 7-10 team members
• Interviewed, hired, and trained new candidates
• Tracked email and phone call volume and adjusted staff capacity as required
• Submitted regular reports detailing team metrics to vice president over the call center

Lincoln, Nebraska Area

• Received incoming email and phone call requests from internal sales staff and external clients
• Processed requests in a timely and efficient fashion
• Provided superior customer service by upholding the three pillars of our team's success: a positive attitude, accurate work, and fast service
• Provided central purchasing services for two remote branches
• Collected and maintained sales tax documentation for tax-exempt sales, and enforced internal compliance to state and federal sales tax regulations

Calabasas, CA

• Inspected residential property claims to determine coverage under homeowner insurance policies
• Completed estimate for damages and issued payments as necessary, up to $7,500 of discretionary authority in all circumstances, and up to $20,000 of discretionary authority in specific circumstances
• Completed duties in a timely and efficient manner within company guidelines and state regulations
• Assisted in staff development by conducting field rides with new hires, instructing them in job duties and techniques

• Coordinated operations of seven international branch offices with the home office, under the direction of the Managing Director
• Maintained regular written and oral communication with international directors to support implementation of our mission statement and home office directives
• Managed the International Assistant to ensure prompt and effective logistical support of our international operations
• Created and managed monthly and semi-monthly budget and operational reports for the international directors
• Regularly used basic Microsoft Office suite (Outlook, Word, Excel, Access) to achieve these goals

• Provided logistical support to our international operations, primarily the shipment of product and production material
• Performed minimal bookkeeping on behalf of the International Director (position eliminated upon my supervisor's retirement)Coordinated the needs of our international operations with our domestic shipping department to.

Associate'S Degree, Computer Information Technology, 3.798

Master'S, Religion

Master Of Divinity - Mdiv

Bachelor'S, English

Bachelor Of Arts - Ba, Creative Writing