Nathan Duncan Email & Phone Number

Conway, Ar, Us

Little Rock, Arkansas, United States

Technical lead for an amazing team of WAN and datacenter experts supporting SPP's member and stakeholder operations.

Little Rock, Arkansas

• Palo Alto, Checkpoint, and Juniper security appliances integration and management• Network Security automation using Ansible, Python, and multi-vendor RESTful APIs• Liaison to multiple teams in support of Automation and Architecture implementation

Conway, Ar

• Oversee design and implementation of all network and firewall services• Develop multi-platform REST API integration for better network and security response• Network services deployment with Redhat Ansible, Cisco APIC-EM, and Cisco Prime• All NGFW implementation and support for CIPA and district policy compliance• Contractor coordination for leased and co-located services• Wireless infrastructure design, RF coordination, and security managementSome notable projects include:• New State Network Integration - Designed and implemented a custom solution utilizing WCCP between Fortinet and Cisco security appliances in order to maintain CPS/DIS network edge control and security. This design evolved to include enhanced DNS security utilizing Cisco Umbrella, and has been reproduced across the state.• Network Deployment Automation - Python scripting for Cisco Prime and APIC-EM API integration to deploy access layer network services with event-driven programming based on inventory template data. Allowed for better utilization of network engineering resources, and reduced network downtime from hours to minutes during upgrades.• CPS Datacenter Overhaul - Currently restructuring our primary datacenter to utilize automation, where possible. By leveraging Fortinet, Cisco, and VMWare APIs in conjunction with Ansible, we will reduce application TTM while improving security and manageability of datacenter operations.• Wireless infrastructure overhaul - capacity planning, RF design, and performing site surveys to maximize the performance during and after rollout of almost 900 access points.• SAN refresh - New HPE compute, 3Par storage, and associated network layers.• Fiber Plant Upgrades - Coordinate contractors for installation or upgrade of multiple fiber projects.• Conway High School Indoor Practice Facility - service high speed roaming video streaming and game review for coaches anywhere on the practice field.

Conway, Ar

I started with Conway Public Schools right before a period of fast expansion that warranted the need for a dedicated Network, Server, and Storage support technician. I was able to meld my previous private sector experience with the intricacies of supporting one of the state's largest K-12 institutions to significantly reduce outages and TTR.Day to day responsibilities included:• Manage network security appliances to maintain CIPA and E-Rate compliance• Handle threat analysis and security violation reporting for internet traffic• Respond to network outage notifications to restore service to affected sites• Optimize and manage services within our VMWare ESXi environment• Tune and scale storage arrays as needed• Provide escalated support for building technicians• Correct nonstandard equipment configurations when discovered• Document network layouts and equipment locations• Coordinate with contractors to meet installation deadlinesInstalled, configured, or supported the following:• Fortinet Appliances• Cisco WLCs and LWAPPs• Cisco and HP Switches (1U to Chassis)• SCCM• VMWare ESXi, vSphere, and vCenter• HP LeftHand Storage Arrays• Fiber Plant Design

Conway, Ar

I assist Public and Private sector entities with their Network Design, Implementation, and Troubleshooting. I focus primarily on:• Wired and Wireless Network Design• Optimizing current infrastructure investments• Growth planning• Integrating new technologies• Can support Cisco, HPE, Fortinet, and more

Conway, Ar

I supported a wide variety of platforms ranging from Oce Wide Format Printing System to RedHat servers running our web applications. Network and storage availability was key to this position due to the large amount of construction data that we maintained for our clients. This information needed to be readily available and accurate.• Responsible for company-wide network, server, and production printing support.• Oversaw business operations in Central District.• Planned, installed, and supported network infrastructure for new offices opened throughout the state.• Supported routing, VPN, and QoS for all sites back to the home office in Bentonville.Supported a wide array of mission critical technologies:• Watchguard Firebox Appliances• Redhat Server• Microsoft Active Directory• Locally Hosted Microsoft Exchange• Oce, Canon, and Seiko Wide Format Printing Systems

Conway, Ar

I worked with a team of professionals to provide the following services to both individuals and business accounts:• Structured cabling installation• Fiber termination and repair• Server installation and support• Desktop support• Phone support for day to day troubleshooting and resolution• 3rd Party Support Contracts

Education record

Education record