Nathan Richardson Email & Phone Number

Manages Facilities Department in support of safe, efficient, and effective shelter operations including: oversees and provides routine and preventative maintenance, manages vendor contracts, tracks budgets and expenses, manages shared supply inventory and purchase processes, supervises Facilities employees and their performance, oversees onsite vendors and contractors.

Provides full service fretted instrument consulting; designs and builds innovative electric guitars (flagship model, The Three, found at RichardsonGuitars.com) from sustainable materials; designs and builds new guitar effects pedals; produces demo video and audio clips; manages IP and communications strategy; and oversees operations.

Provides full-service, time-sensitive grocery delivery; communicates with customers via text and voice; manages customer expectations; complies with all store protocols; tracks expenses.

Provided remote video subtitle editing services; edited files for fidelity, accuracy, and brand consistency. This short-term project successfully closed in September 2020.

Portland, Maine, United States

Wrote memos and guides; edited job descriptions; managed staff website; administered general HR functions for 105 employees; led onboarding activities for 12 new hires; trained 3 new supervisors.

Portland, Maine, United States

Wrote, edited, and proofread website and monthly email content and copy; maintained PMA website; produced print and digital collateral weekly, and for 20 events, using Adobe Creative Suite.

Portland, Maine, United States

Provided repairs and general cleaning of 62,700-square-foot campus; screened films; coordinated office moves; drafted guide materials for PMA Construction Shop; informed visitors and staff.

Wallingford, Connecticut, United States

Wrote, researched, and published a 374-item instrument thesaurus and user manual; published guide materials in monthly email campaigns; managed musical instrument care for three schools, two stores, and one nonprofit; and delivered four 30-minute technical lectures.Worked as independent contractor prior to forming LLC from November 2009 through March 2016

Bloomfield, Connecticut, United States

Increased product consistency by 80% by developing and deploying new moisture monitoring systems; implemented major restoration processes for 25 grand pianos; performed in-home installation and customer training of Dampp-Chaser Humidity Control Systems; and maintained methods/production records.

North Haven, Ct

Taught individual and small group guitar and bass guitar lessons to students (age 5–75).

Bachelor'S Degree, English, 4.0 Gpa

Certificate, Technical Writing

Associate Of Science - As, General Studies

Certificate, Lutherie (Guitar Repair/Construction)

Completed 12-week, comprehensive training course in building and repairing fretted instruments. Following training course, completed.