-Executed daily operations of deliveries to customers, collecting payments when required.-Established long-term customer service relationships with customers through prompt and courteous service.-Responsible for the safe and secure delivery of packages daily.-Completed Pre-trip and Post-trip safety inspections, recording, and reporting of any defects or malfunctions with delivery vehicle.

-Began as a Package Handler responsible for multi-tasking in a fast paced environment.-Personally loaded up to 4 full size delivery trucks in correct order per shift, properly securing packages to prevent damage in transportation.-Followed labeling properly to ensure packages are on the correct truck eliminating misloads.

-Assisted IT staff at Danbury High School during designated class periods throughout the school year. -Regularly engaged with faculty and staff through communication channels like email, phone, and face to face contact.-Monitored and responded to support requests via ticket system with consideration of priority. -Responsible for installing Windows workstations, printers, peripheral equipment, smart boards, and LCD projectors. -Performed minor repairs to hardware, software, and peripheral equipment with approval from IT supervisor. -Troubleshooted all PC and tablet problems to attempt immediate resolution or prepare a briefing for escalation to IT supervisor. -Trained and provided on-going support to faculty and staff regarding PC and tablet usage functionalities.