Nathan Powell Email & Phone Number

Scottsdale, Az

Utilizing RateLinx web-based Software as a Service (SaaS) to reduce client’s freight spend, standardize and cleanse their data, and eliminate all exceptions from their shipping process. Prepared and presented RFP data to highlight areas for an improved carrier mix, which contributed to an overall yearly cost savings of over $500K.• Strategic Partner: Planned, designed and presented Quarterly Business Reviews utilizing Tableau data to our key customers to spotlight trends and opportunities for improvements in the upcoming periods.• Project Management: Worked closely with client’s Accounts Payable team to eliminate 100% of exceptions from their Freight Pay & Audit queue. Ensured all rate agreements were enforced and up to date, which resulted in a cost savings of over $150K per Client.

Phoenix, Az

Prospected, sourced and skillfully negotiated carrier truckload rates using cold and warm leads in order to build a book of more than 30 reliable dispatchers, drivers and owner-operators. Expertly coordinated over 1500 domestic freight moves between CH Robinson's key customer base, domestic shippers, dispatchers and truckload drivers.• Customer Relationship Management: Maintained continuous communication with customers and carriers to convey transit times, appointment times and current locations of trucks in transit, and verified promptly when deliveries were completed.• Exceeding KPIs: Often received awards and recognition for the most logged sales calls in 1 day with an average of 80 to 100 calls made daily.

Scottsdale, Az

Established a team of 7 Sales Support Reps to increase booking volume by supporting 16 sales managers that serviced over 180 countries. Led a team that processed over 21K contract rate requests per year representing over 400K TEUs and over $80M of annual sales revenue. • Continuous Improvement: Streamlined workflow by identifying root cause breakdowns due to corporate system merge. Implemented workarounds through intensive hands on training and creating metrics.• Process Enhancement: Troubleshot complex issues and strategically aligned efforts with Area Sales, Pricing, Customer Service, Trades and Operations to achieve overall organic growth for APL.• Exceeding KPIs: Ensured 5 key processes were documented, managed and measured to ensure efficient operations, including periodic discussions with upstream or downstream process teams. Rate request submission turnaround time improved to within 2 hours, KPI exceeded near 100% consistently for over a 2-year period.

Scottsdale, Az

Strategically forecasted and planned the export of an average of 10K+ laden and empty containers daily for 30 weekly APL and G6 partner vessels off the US East Coast, West Coast and Latin America. Effectively balanced loads, allocated cargo and negotiated space to maintain 95-100% full vessel rate by evaluating load analytics.• Strategic Planning: Identified and adjusted cargo routings which resulted in 15% faster transit times, shortened customers’ port dwell time by 2-5 days and reduced port and network costs for APL.• Cost Savings: Effectively analyzed inventory and allocation reports in order to reduce on-dock container rolls by an average of 150 containers per week, saving APL up to $350K+ in costs annually. • Negotiation and Planning: Built strategic partnerships with other carriers to broker vessel space.• Team Training and Development: Mentored and trained Export Cargo Management colleagues to improve their understanding and implementation of the APL cargo flow process.

Scottsdale, Az

Provided accurate load projections to vessel planners and the APL Equipment Flow Control team to ensure 100% utilization of time-sensitive freight distribution planning of laden and empty cargo. Collaborated with the Land Transportation team to enhance the timely and efficient movement of cargo draying to rail terminals.• Transportation Planning: Handled 2K+ containers per week through the North America Network to the US East Coast using online systems to ensure vessels were loaded for timely overseas delivery. • Standardized Processes: Established step-by-step guidebook on analyzing, updating and managing various web-based port systems. Trained team to utilize these systems to improve their daily process.• Compliance Management: Avoided penalties and minimized errors by gathering all required documentation including hazardous materials and dangerous goods declarations.• Performance Optimization: Managed the opening and closing of 10 weekly vessels and efficiently sent load lists to Stevedores upon vessel cutoff.

Scottsdale, Az

Worked in conjunction with regional transportation superintendents to manage key functions required to support the execution and rating of domestic truck moves for 60-70 daily shipments. Ensured timely and accurate dispatching and monitoring of import and export drayage moves for cargo moving between various rail ramps, ports and container yards within North America. Overcame obstacles with customs documents.• 3PL Negotiation: Identified third party logistics carriers and vendors and processed rate requests to ensure customer needs were met both regionally and nationwide.• Process Improvement: Created an Excel-based bid solicitation program which resulted in cost savings of $3.8M across 250K domestic trucks annually.• Cost Savings: Negotiated individual lane rates with several truckers for a total cost savings of $120 per lane that equated to cost savings up $10K+ per year.• KPI Analysis: Managed the last free day at several rail ramps by utilizing on site dwell reports and online tracking data in order to exceed budgeted storage KPIs.

Scottsdale, Az

Supported 30+ key accounts that generated $90M in revenue. Partnered with Sales Managers, Customer Service, Operations, Pricing and Marketing teams to ensure customer satisfaction and timely follow-up.• Customer Relationship Management: Served as communication focal point while communicating directly with customers to provide updated status of shipments. Diffused upset customers by calmly and professionally providing current information and quickly responding to inquiries. • Business Development: Effectively prospected, secured and developed new business resulting in service contracts exceeding $200K in annual revenue.• Preparing Rate Quotes: Handled all rate requests, managed contracts to maintain accuracy, assisted in global bid management activities and ensured contract renewals for all Account Managers.

Bensenville, Il

Worked closely with US Customs to ensure shipments were lawfully released from custody per CBP import regulations. Deconflicted shipments through negotiations and effective communication.• Customs Compliance: Processed electronic Customs documentation for 220+ international shipments monthly. Mitigated delays and overcame obstacles with customs due to meticulous attention to detail.• Customer Relationships: Delivered superior customer service to key clients and efficiently managed supply chain systems through daily correspondence with each customer’s compliance managers.