I manage a diverse group of people who are tasked with providing exceptional customer service to each and every customer. I coach, develop, and mentor my associates so they may reach their career goals. Change management is also a big part of my role as a supervisor because the only constant is change. Team members come and go, but the bottom line remains the same: The customer comes first.

Assist with filing and TMF document transfer preparation.Ensure data is complete and accurate.Trained on multiple EDC and IVRS systems.Manage general administrative functions.